What are the responsibilities and job description for the Cleaner position at Planet Fitness?
Who We Are
At Planet Fitness, our purpose is to create a more connected and Judgement Free™ planet, where fitness and wellbeing are within reach for all. In our clubs, that comes to life every day through the welcoming experience we create for our members and the way our team members support one another.
Breaking Boundaries Together is how we bring our employee experience to life. It means creating a workplace where people can be themselves, feel supported, continue to grow and achieve more together than they could alone.
Guided by our PLANET Principles, we put people first, lead with excellence, act with authenticity and integrity, embrace change and thrive together. When you join Planet Fitness, you become part of a welcoming, energetic team that has fun, supports one another and takes pride in creating an environment where everyone feels like they belong.
What You Bring
Creating a great member experience starts with our team. You bring a positive attitude, a genuine desire to help others and a commitment to creating a welcoming, Judgement Free™ experience for everyone who walks through our doors. You enjoy working as part of a team, supporting others and helping create an environment where both members and team members can thrive.
For our Cleaner role, you
As the Cleaner, you will be responsible for the overall cleanliness and sanitation of all areas of the facility to ensure an outstanding member experience. Cleanliness is critical to the Planet Fitness brand and the safety of our team members and members.
These responsibilities include
Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
At Planet Fitness, our purpose is to create a more connected and Judgement Free™ planet, where fitness and wellbeing are within reach for all. In our clubs, that comes to life every day through the welcoming experience we create for our members and the way our team members support one another.
Breaking Boundaries Together is how we bring our employee experience to life. It means creating a workplace where people can be themselves, feel supported, continue to grow and achieve more together than they could alone.
Guided by our PLANET Principles, we put people first, lead with excellence, act with authenticity and integrity, embrace change and thrive together. When you join Planet Fitness, you become part of a welcoming, energetic team that has fun, supports one another and takes pride in creating an environment where everyone feels like they belong.
What You Bring
Creating a great member experience starts with our team. You bring a positive attitude, a genuine desire to help others and a commitment to creating a welcoming, Judgement Free™ experience for everyone who walks through our doors. You enjoy working as part of a team, supporting others and helping create an environment where both members and team members can thrive.
For our Cleaner role, you
- Bring a positive and upbeat attitude
- Take pride in your work and maintaining a clean, welcoming environment
- Are punctual, reliable and dependable
- Have a passion for creating a great experience for members, guests and fellow team member
- Pay attention to the details and are committed to doing the job right
- Approach interactions with kindness, respect and a genuine desire to help others
- Act with integrity and treat everyone around you with respect
- Work well independently while also being a supportive member of the team
- Communicate effectively and are comfortable asking questions when needed
- Learn quickly and apply what you’ve learned through online and hands-on training
As the Cleaner, you will be responsible for the overall cleanliness and sanitation of all areas of the facility to ensure an outstanding member experience. Cleanliness is critical to the Planet Fitness brand and the safety of our team members and members.
These responsibilities include
- Thoroughly clean and sanitize all common areas (i.e., restrooms, locker room, fitness equipment, Black Card Spa) according to Planet Fitness cleaning standards.
- Vacuum floor surfaces and operate the floor scrubber machine according to established schedule.
- Properly dispose of trash and maintain the trash cans/cleaning centers.
- Replenish supplies and paper products as needed. Communicate inventory needs to the Club Manager.
- Clean/dust items high off the ground (i.e., ceiling fans, TVs, rafters)
- Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
- Operate washing machine and dryer.
- Maintain cleaning equipment (i.e., cleaning the mop bucket, emptying vacuum bags)
- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Cleaning and sanitizing experience is preferred
- Must be 18 years of age or older
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency
- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.
- Medical, Dental, and Vision Insurance*
- Vacation*/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(k) Retirement Savings Plan
- Term Life Insurance*
- Healthcare and Dependent Care Flexible Spending Accounts*
- Tuition Reimbursement
- Employee perks and discounts
- Engaging team-building competitions and social events
- Please note that certain benefits listed above are for full-time employees only
Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.