Member Service Representative

Job Summary
We are seeking a dynamic and dedicated Member Service Representative to join our team! In this vital role, you will serve as the friendly face and efficient support system for our members, ensuring their needs are met with professionalism and enthusiasm. Your energetic approach will help foster positive relationships, streamline office operations, and enhance overall member satisfaction. If you thrive in a fast-paced environment, possess excellent organizational skills, and enjoy providing top-tier customer service, this opportunity is perfect for you! Paid position with growth potential awaits the right candidate ready to make a difference.

Responsibilities

• Greet members and visitors warmly at the front desk, creating a welcoming atmosphere.
• Manage phone systems with professionalism, providing accurate information or directing calls appropriately.
• Maintain organized filing systems, process paperwork, and ensure accurate recordkeeping.
• Assist with customer support inquiries via phone or email, delivering exceptional service with proper phone etiquette.
• Perform clerical tasks including typing, proofreading, filing, and data entry to keep office operations running smoothly.
• Complete all cleaning tasks per company standards.

Experience

• Prior office experience in administrative or clerical roles is highly preferred.
• Demonstrated customer service skills in a professional setting.
• Familiarity with front desk responsibilities.
• Strong organizational skills combined with excellent time management to prioritize tasks efficiently.
• Proven ability to handle phone systems and maintain professional phone etiquette under pressure. Join us to be part of a vibrant team committed to delivering outstanding service while growing your career in a supportive environment!

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $12