What are the responsibilities and job description for the International Moving Crew Lead position at Planes Companies?
International Moving Crew Lead
Location: Cincinnati, OH
Pay: $21.00 - $25.00 per hour, based on experience
Schedule: Full-Time | Monday-Friday with occasional overtime and travel as needed
Pay: $21.00 - $25.00 per hour, based on experience
Schedule: Full-Time | Monday-Friday with occasional overtime and travel as needed
Join the Planes Moving amp; Storage Team!
Planes Moving amp; Storage is seeking an experienced International Moving Crew Lead to oversee residential and corporate international relocations. This leadership role is responsible for directing moving crews, ensuring exceptional customer service, maintaining compliance with international shipping requirements, and safely handling customers' household goods throughout the moving process.
If you have international moving experience, crew leadership experience, and take pride in delivering a world-class customer experience, we'd love to hear from you.
Why Work at Planes?
- Work-life balance because a great career starts with a great personal life
- Award-winning employer recognized as one of the Best Workplaces for six consecutive years
- Annual performance-based pay increases
- Employee referral bonus program
- Advancement and career growth opportunities
- Family-oriented company culture with long-term stability
Benefits
Eligible full-time employees may receive:
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA) Option with Company Contribution
- Paid Time Off, Paid Sick Time, Paid Holidays
- 401(k) with Company Match
Position Summary
The International Moving Crew Lead is responsible for leading packing, loading, transportation, delivery, and unpacking operations for international household goods shipments. This role serves as the primary point of contact on-site, ensuring moves are completed safely, efficiently, and according to international moving standards and customer expectations.
Planes specializes in international household relocations, commercial moving, installation services, warehousing, and workplace solutions. Our team takes pride in delivering a seamless moving experience from origin to destination anywhere in the world.
Responsibilities
- Lead and supervise moving crew members on international moving assignments
- Conduct pre-move walk-throughs with customers and address questions or concerns
- Provide exceptional customer service throughout the moving process
- Ensure proper packing, crating, inventorying, loading, and securing of household goods for international transport
- Maintain accuracy of inventories, shipping documents, and related paperwork
- Train and mentor crew members on best practices and safety procedures
- Assist with truck inspections and equipment accountability
- Communicate professionally with customers, operations personnel, and management
- Ensure compliance with company policies, quality standards, and safety procedures
- Safely lift, carry, and move furniture, cartons, and household goods
Qualifications
- Previous International Moving experience
- 2 years of Crew Lead or Moving Supervisor experience
- High School Diploma or GED
- Excellent customer service and communication skills
- Professional appearance and demeanor
- Ability to lift and carry 100 pounds repeatedly
- Ability to climb, kneel, crouch, walk, and perform physical labor for extended periods
- Clean driving record
- Ability to pass a pre-employment drug screen and background check
About Planes Moving amp; Storage
Planes Moving amp; Storage has been serving customers for more than 95 years. What began with a single truck in Cincinnati has grown into a nationally recognized moving and logistics company now in its third generation of family leadership.
We are proud to have earned a recurring place on the Deloitte Cincinnati USA Top 100 Privately Owned Companies list and have been recognized as a Cincinnati Enquirer Top Workplace. At Planes, we take personal responsibility for every move and every customer experience.
Salary : $21 - $25