Project and Operations Lead

Risen Line Solutions is a newly established technology-based company which focuses on delivering integrated robotics and AI-driven solutions to enhance security and operations in traditional environments. 

Risen Line Solutions is seeking a highly motivated Operations Manager to lead day-to-day execution as the company transitions into a standalone U.S.-based systems integration firm focused on robotics-enabled mailroom security solutions and other technology-integration solutions for industry application. This role is designed for a hands-on builder who will help transform Risen Line Solutions from an emerging initiative into a fully operational, scalable enterprise.

Reporting to the President of Risen Line Solutions, as Operations Manager you will act as the central hub across all core functions—ensuring alignment between sales, marketing, technology development, service delivery, finance, and compliance, while actively building the operational infrastructure required for growth.

Key responsibilities:

• Oversee daily operations, ensuring teams are aligned and key deliverables are met
• Execute operational plans, track progress, and support timely decision-making
• Develop and improve workflows, standard procedures, and tracking tools
• Coordinate closely with Sales, Marketing, Engineering, Finance, and Operations teams
• Support proposal development, pricing inputs, and client engagement preparation
• Align sales pipeline with operational capacity and delivery readiness
• Help translate technical outputs into practical, deployment-ready solutions
• Assist in planning, scheduling, and execution of product installations and system deployments
• Support development of consistent and repeatable service delivery processes
• Monitor budgets, track operational costs, and support financial reporting activities
• Coordinate contracts, compliance requirements, and vendor-related activities
• Support the company’s transition to an independent business entity, including system and vendor setup
• Track project schedules, milestones, and client deliverables to ensure timely execution
• Maintain trackers for operations, projects, and sales pipeline
• Prepare reports and updates for leadership
• Identify risks, bottlenecks, and areas for process improvement

Qualifications to be successful in the role:

• 5 years of experience in operations, project coordination, or business operations with college degree OR 10 years of experience in operations, project coordination, or business operations without college degree.
• Experience working in fast-paced, growth-oriented environments
• Demonstrated ability to execute across multiple functional areas
• Strong organizational and problem-solving skills
• Ability to work across both technical and business teams
• High level of ownership, initiative, and follow-through
• Experience in new business line launches or company growth phases preferred
• Experience in technology, engineering, or systems integration environments preferred
• Familiar with robotics, automation, or AI-enabled systems
• Exposure to proposal development, basic financial tracking, or O&M environments 

Success Metrics (First 6–12 Months)

• Established core operational workflows and trackers
• Supported a smooth spin-out transition to independent operations
• Improved coordination across sales, engineering, and delivery teams
• Contributed to successful deployment of initial client systems
• Enabled visibility through consistent executive reporting
• Helped create a foundation for repeatable service delivery