What are the responsibilities and job description for the Government Sales Operations Specialist position at Planar?
We are seeking a detail-oriented and proactive Government Sales Operations Specialist to support our Federal, State, and Local government sales efforts. This role will focus on managing opportunities, quotes, deal registrations, reporting, compliance, and cross-functional collaboration with internal teams and external partners. The ideal candidate will have strong organizational skills, a keen understanding of government procurement processes, and the ability to ensure operational excellence across the entire government sales cycle.
Opportunity & Quote Management
All benefits start on first day of employment!
Planar is an equal opportunity employer, we believe in fostering a culture of equality, diversity, and inclusivity. Our commitment to this goal is clearly expressed in our zero-tolerance policy for discrimination and harassment of any kind, including on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status or any other characteristic protected by applicable federal, state, or local laws. Our hiring practices ensure that decisions are based solely on qualifications, merit, and current business needs, while extending to all aspects of our operations - from recruitment and promotion to layoff and recall, to leave of absence, compensation, benefits, and training. We are committed to remaining a drug free workplace
Opportunity & Quote Management
- Create and maintain all Federal, State, and Local government opportunities and quotes in Salesforce
- Administer the Government Deal Registration program, including maintaining the Deal Registration and Government Opportunity Tracker on the Teams Government page
- Enter opportunity, quote, and sold opportunity information by year for Federal and State & Local markets
- Review daily orders to ensure correct end-user ownership assignments
- Update open opportunities quarterly, extending dates, closing, or adding notes as required
- Create government bid opportunities and generate Master Dealer and Master Distribution quotes
- Collaborate with distribution partners and Direct to Market partners on quoting, deal tracking, and documentation requirements
- Serve as the primary point of contact for account managers regarding Federal opportunities, including opportunity notifications, deal registrations, procurement support, and related documentation needs
- Manage Letters of Supply (LOS) and Authorized Reseller letters, coordinating with operations and legal for signatures and compliance
- Maintain the customer proprietary site for secure order transmission and reporting
- Generate monthly and quarterly sales and contract compliance reports, including requirements for the State specific contracts
- Provide weekly Year-to-Date revenue and backlog data to the government team
- Reconcile commission statements against revenue reports for accuracy
- Participate in CPG calls for Federal projects as needed, assisting with requirements gathering, TAA/BAA compliance, COO inquiries, and past-performance documentation
- Review and process government orders for accuracy before routing them to the appropriate Inside Account Managers
- Work with legal on SAM renewals and related compliance activities
- Receive, review, and quote leads; escalate complex leads to appropriate government team members for action
- Serve as the primary point of contact for order lookups when service issues arise, collaborating with technical support or Applications Engineers to confirm parts, check availability, and generate quotes
- Create new Federal accounts in Salesforce as requested by Inside Account Managers, ensuring alignment with account standards and providing account information as needed
- Bachelor's degree in Business, Finance, Government Contracting, or related field preferred; equivalent experience considered
- 2 years of experience in sales operations, government contracting, or related administrative support roles
- Familiarity with Federal, State, and Local procurement processes strongly preferred
- Experience with Salesforce (or similar CRM), Microsoft Teams, and reporting tools required
- Understanding of TAA, BAA, SAM, and other government compliance frameworks a plus
- Ability to travel up to 10% of the time to attend trade shows and corporate meetings
All benefits start on first day of employment!
- 75% employer-paid medical for employee. Family coverage also included.
- 100% employer paid dental, and vision for employee and dependents
- 100% employer paid long-term, short-term disability, and life insurance policy
- 401k Match, if you're contributing 5% we match 4%. 100% vested immediately
- 10 paid holidays
- Starting at 15 days paid PTO (inclusive of sick and vacation time) annually
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
Planar is an equal opportunity employer, we believe in fostering a culture of equality, diversity, and inclusivity. Our commitment to this goal is clearly expressed in our zero-tolerance policy for discrimination and harassment of any kind, including on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status or any other characteristic protected by applicable federal, state, or local laws. Our hiring practices ensure that decisions are based solely on qualifications, merit, and current business needs, while extending to all aspects of our operations - from recruitment and promotion to layoff and recall, to leave of absence, compensation, benefits, and training. We are committed to remaining a drug free workplace