What are the responsibilities and job description for the Registered Nurse Patient Navigator - Patient Relations position at Plan A Health?
We are seeking a compassionate and dedicated Registered Nurse Patient Navigator - Patient Relations to join our team in Española, New Mexico. In this role, you will serve as a key liaison between patients, families, and healthcare providers to ensure a positive and seamless care experience.
- Assist patients in understanding their diagnoses, treatment options, and healthcare plans through effective communication and education.
- Coordinate care among multidisciplinary teams to facilitate timely and appropriate services.
- Address patient concerns, resolve issues, and provide emotional support to promote patient satisfaction and engagement.
- Navigate healthcare systems, assist with appointment scheduling, and facilitate access to community resources.
- Document patient interactions and maintain accurate records in compliance with healthcare regulations.
- Promote patient safety, advocate for patient rights, and ensure a patient-centered approach to care.