What are the responsibilities and job description for the Retail Banker I position at Plains Commerce Bank, Inc.?
- A Retail Banker I employee interacts with bank customers more than all other categories of employees. A Retail Banker must enjoy working with people, smile naturally, have a professional appearance and be good at remembering the customer’s name.
- Understand and comply with the related Federal and State banking laws and compliance regulations such as: Bank Secrecy Act, privacy, and Funds Availability Policy.
- Ability to calculate figures and attention to detail is essential.
- Must be able to multi-task and work under stress and pressure.
- General PC knowledge is required and must be able to maneuver well in the system to assist the customer with quality customer service.
- Full-time hours, Monday - Friday; some Saturday's .
- Perform paying and receiving functions for customers. This will include taking deposits, withdrawals, and transfers from customers. Additionally, the Retail Banker I may sell cashier’s checks and help customers with additional related services.
- Balances currency, coin, and checks in cash drawer at end of shift.
- Provide high level of customer service in person or by phone. This includes understanding customer needs, as well as understanding the bank products offered, the ability to explain the value of those products to customers, and refer customers to the appropriate department if not Retail Banking.
- Will be expected to cross-sell and refer customers and prospects to bank products.
We offer a competitive benefits package that includes Medical, Dental and Vision; FSA or Dependent Care; Supplemental Accident, Hospital, or Critical Illness Plans; Employer paid Life Insurance, Short Term Disability, and Long-Term Disability; and Additional Voluntary Life Insurance Options. Paid Vacation, Sick and Volunteer leave; 401K and Profit Sharing.
Compensation for positions is based on the specific position and may be paid in the form of an hourly wage, overtime, a semi-monthly salary, commissions, or a combination of them. Depending on the specific position, some may be paid solely on commissions or others may include a bonus structure. As part of our employee benefits package, we offer exclusive perks such as discounted rates on banking and mortgage services, fee waivers, and access to special financial products. These benefits are designed to support your financial well-being as a valued member of our team.
Plains Commerce Bank is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual’s race, religion, color, gender, national origin, ancestry, age, sexual orientation, disability, or veteran status.