Surgery Scheduler ASC

Description

Main function

Under the direction of the Business Office Manager, the Surgery Scheduler is responsible for organizing and maintaining the OR scheduling systems.  

Duties, Responsibilities, Competencies

1. Provides regular communication and feedback to supervisor.
2. Speaks to and approaches others in a friendly and compassionate way.
3. Demonstrates the ability to effectively communicate with others, including physician offices, insurance companies, patients and others about insurance benefits and costs associated to procedures.
4. Is open to other employee recommendations.
5. Demonstrate proactive approach to problem identification and solutions.
6. Works well with others.
7. Demonstrate appropriate time management skills, prioritization and task completion.
8. Demonstrates a responsibility to be reliable and prompt.
9. Ability to handle multiple assignments or pieces of work at one time. The capability of working within a stressful environment under consistent deadlines, pressures and interruptions.
10. Demonstrates the ability to cope with and manage change.
11. Demonstrates compassion every day without reservation; Puts others first; Respects others and their differences; Shows empathy for others; Sensitive to the feelings of others.
12. Able to anticipate needs before they become critical.  
13. Taking prompt and decisive action without prompting to produce service levels beyond what is minimally required in the job; 
14. Demonstrate thorough organizational skills; able to create successful work flow processes; 
15. Maintains current competency while seeking additional growth and development.
16. Assumes other duties and responsibilities as assigned.

Working conditions

(environmental)

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration.

Medical facilities need to be as clean as possible, and excellent hygiene is required to keep patients clean and safe from sickness and infection.  

Has Category 2 risk: tasks do not involve exposure to blood, body fluids, or tissues; but employment may require performing unplanned Category I tasks.

The noise level in the work environment is usually moderate.

Machines / Equipment used

Office equipment, i.e. computers, printers, copy machines, telephones, public address system, and fax machine. 

Supervisory Responsibilities:

This position has no supervisory responsibilities. 

Employee statement

The surgery center promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees so long as this does not create an undue hardship on the company or affect the health and/or safety of others at work. Please see your supervisor should you have any questions about this policy or these job duties. This job description may not be all inclusive and employees are expected to perform all other duties as assigned and/or directed by management. Job descriptions and duties may be modified when deemed appropriate by management.         

I have read the job description and understand the functions of the position at this facility. I accept these position requirements and attest I am willing and able to perform.

Requirements

Education / Licensure / Certification /

Requirements

Required:

High school diploma or general equivalency degree (EGD) 

Two years minimum experience clerical medical office experience

Proficient Computer skills

Preferred:

ASC scheduling experience

Microsoft Office Specialist certifications

Physical / Mental requirements

Language Skills: Ability to read, analyze and interpret general business information, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, patients, physicians and the general public. Excellent interpersonal and communication skills.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply concepts of accounting. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Computer Skills: Job requires specialized computer skills. Must be adept at using various applications including database, spreadsheet, report writing, project management, graphics, word processing, presentation creation/editing, communicate by e-mail, use scheduling software and EMR software.

Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions.

Special Requirements: Must be able to work variable hours and be flexible to meet the needs of the center’s daily surgery schedule.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 10 pounds. The employee is required to lift, and occasionally carry equipment.

Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel or crouch. The employee is frequently required to attend to patients and escort them to and from patient care areas, often being leaned on for support. Upper body strength, for lifting or helping patients, is also a must.

Salary : $20 - $27