What are the responsibilities and job description for the Hospitality Aide (Non Nursing) position at Plainfield Health Care Center?
Job Title: Hospitality Aide (Non-Nursing)
Location: Plainfield Health Care Center - Plainfield, Indiana
Position Summary
At Plainfield Health Care Center, we are committed to providing exceptional care and a warm, home-like environment for our residents. The Hospitality Aide plays a vital role in enhancing the resident experience by providing non-clinical support that promotes comfort, dignity, and quality of life. This position works alongside nursing staff and focuses on service, environment, and resident engagement—without performing hands-on clinical care.
Key Responsibilities
This is a non-nursing, non-clinical position. In accordance with Indiana regulations, Hospitality Aides at Plainfield Health Care Center:
Location: Plainfield Health Care Center - Plainfield, Indiana
Position Summary
At Plainfield Health Care Center, we are committed to providing exceptional care and a warm, home-like environment for our residents. The Hospitality Aide plays a vital role in enhancing the resident experience by providing non-clinical support that promotes comfort, dignity, and quality of life. This position works alongside nursing staff and focuses on service, environment, and resident engagement—without performing hands-on clinical care.
Key Responsibilities
- Provide exceptional customer service to residents, families, and visitors
- Assist residents with non-clinical needs, such as delivering water, snacks, clothing, and personal items
- Support meal service, including tray delivery, setup, and light assistance per facility guidelines
- Maintain a clean, organized, and welcoming environment in resident rooms and common areas
- Make beds, change linens, and prepare rooms for admissions and transfers
- Respond promptly to call lights and communicate resident requests to nursing staff
- Assist with transporting residents to dining, activities, or other areas of the facility
- Provide companionship and social interaction to promote resident well-being and engagement
- Restock supplies (linens, PPE, hygiene items) and support infection control practices
- Uphold Plainfield Health Care Center’s mission, values, and commitment to person-centered care
- High school diploma or GED preferred
- Previous experience in hospitality, customer service, or healthcare preferred
- Strong communication and interpersonal skills
- Compassionate, patient, and service-oriented mindset
- Ability to work collaboratively as part of a team
- Ability to stand, walk, bend, and lift up to 25-50 lbs
- Ability to push wheelchairs and assist with transport safely
- Ability to remain active throughout the shift
- Skilled nursing and rehabilitation setting
- Interaction with residents, families, and healthcare team members
- Adherence to infection control and safety standards
This is a non-nursing, non-clinical position. In accordance with Indiana regulations, Hospitality Aides at Plainfield Health Care Center:
- Do not perform CNA duties
- Do not provide hands-on personal care such as bathing, toileting, dressing, or feeding (unless allowed under facility policy)
- Do not take vital signs or assist with medications
- Supportive, team-oriented environment
- Opportunity to gain healthcare experience and grow into a CNA role
- Meaningful work making a difference in residents’ daily lives
- Competitive pay and benefits package