Clinic Manager

Location: 4Ever Young, 9249 Highland Rdg Hts #140 Colorado Springs, CO 80920

Pay: $60,000 to $70,000 base plus performance-based bonus

Hours: Tue–Sat w/ 1 late eve; Sat appt coverage PRN; closed Sun–Mon

Employer: 4Ever Young Corporate

About The Opportunity

4Ever Young is hiring a hands-on Clinic Manager to take ownership of a high-touch med spa and wellness clinic in Colorado Springs. This is a turnaround and stabilization role. The fundamentals are in place with strong demand, a loyal client base, and a premium service environment, but the clinic needs a leader who can tighten daily operations, energize the team, and grow revenue and memberships through consistent execution.

If you love owning a location’s performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you. This is not a franchise location - you'll work directly with our corporate leadership team, gain exposure across departments, and have a clear path to growth if you deliver strong results.

What You’ll Do

• Lead and develop a small team across front desk and service support to hit clear performance and service standards.
• Own the daily rhythm of the clinic including staffing, scheduling, huddles, and floor execution.
• Track and improve KPIs such as revenue, membership growth, rebooking rate, average ticket, lead to appointment conversion, and provider utilization or capacity.
• Model consultative, client-facing conversations and guide clients into the right services and membership or program options using general medical aesthetics and wellness terminology.
• Ensure consistent follow-up on leads, inquiries, and consults using the clinic’s CRM and operational systems.
• Maintain high standards for cleanliness, presentation, and clinic readiness every day.
• Partner with operations leadership and clinical leadership to execute protocols, promotions, and process improvements.
• Address performance issues early with coaching, clear expectations, and decisive action when needed.
  
  

What Success Looks Like (6 to 12 Months)

• The clinic is back on plan with meaningful revenue growth.
• Memberships are growing steadily and rebooking is materially higher than when you started.
• Provider schedules are optimized and peak-hour utilization is strong.
• Client experience is consistently excellent with strong service recovery and improving online reputation (goal: 4.5 rating).
• The team knows their numbers, understands expectations, and executes
  
  

Requirements

• 3 years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail.
• Experience leading a team of 4 people across front-of-house and service roles.
• Track record of hitting and improving KPI-based goals (revenue, memberships, rebooking, utilization or capacity, conversion, or similar).
• Comfortable with client-facing consultative conversations about services and memberships or programs.
• Strong operational fundamentals including staffing plans, scheduling, daily execution standards, and service recovery.
• Familiarity with scheduling systems, POS, and CRM tools (specific platforms are flexible).
• Available for Saturday appointment coverage as needed.
  
  

This Role Is Not a Fit If

• You want to stay in the back office and avoid client-facing conversations.
• You struggle to talk about numbers and KPIs or rely only on gut feel.
• You avoid coaching, accountability, or difficult conversations with underperformers.
  
  

Benefits

• Performance-based bonus tied to clinic KPIs.
• Medical benefits, PTO, and employee discounts on services (details shared during interview).
• Stable, predictable clinic-hour schedule (includes a later close one day midweek and Saturday appointment coverage as needed).
• Professional, protocol-driven environment with clear standards and partnership with clinical leadership.
• Growth and development opportunities within medical aesthetics and wellness operations as the organization expands.
  
  

Hiring Process

Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT

placeM!NT is supporting 4Ever Young with recruitment. All communication will come from a placemint.agency email address.

EOE AI Disclosure

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at recruiting@placemint.agency . We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including California requirements where applicable).