What are the responsibilities and job description for the Engineer, Quality position at PKC Group?
Essential Responsibilities
JOB DESCRIPTION
Education and Experience
The Quality Manager is authorized to:
JOB DESCRIPTION
- Review and update of Control Plan, preparation of reports and presentations for problem solution, monitoring of the process through the application of quality statistics tools, preparation of work instructions.
- Responsible for the adherence of the process to the quality system according to the ISO/IATF 16949 standard.
- Direction, coordination, and training for quality technicians, including development of work and procedures.
- Review documentation for all PPAP.
- Direct contact with the customer to provide responses to complaints, improvement opportunities, attend internal meetings and/or customer meetings regarding engineering changes, APQP, new projects and follow-up of complaints and corrective or improvement actions.
- Coordinate contests for the contention, repair of quality issues.
- Analysis of customer complaints for the development of countermeasures, and implementation of corrective actions.
- Coordinate meetings with the rest of the departments to follow up with countermeasures of customer complaints.
- Other duties as assigned by the plant manager
- Comply with PKC Group’s OSH and Environmental Policies
Education and Experience
- Bachelor’s degree in industrial engineering or Equivalent Experience in related field
- 3 to 5 years of experience
- Preparation of control plan, CORE TOOL, (SPC, MSA, APQP, PPAP, PFEMA), ISO/IATF16949, Reading of blueprints
- Specific customer requirements, problem solution techniques, 8D’s, FTQ, SCRAP, PPMS, 5WH, 5’s
- Develop actions plans, Gantts and management of databases
- Communication
- Self-Motivation
- Confidence
- Accountability
- Knowledge
- Empathy
- Anticipation
- Integrity
- Resilience
- Conflict Management
The Quality Manager is authorized to:
- Stop production or shipments due to quality, safety, or compliance concerns.
- Suspend unsafe work, equipment, or processes.
- Occasional domestic and international travel.
- Manufacturing environment with moderate physical activity.
- Ability to manage multiple priorities and work effectively under pressure.