Shipping Manager-Charlotte

Job Summary:

The Overnight Shipping Manager is responsible for leading and managing all overnight shipping operations to ensure the accurate and timely preparation of outbound orders. This position requires close coordination with internal departments to meet delivery deadlines, maintain product integrity, and uphold safety and quality standards. The manager will supervise the overnight team, oversee order selection, loading, and dock processes, and ensure the warehouse operates efficiently and professionally throughout the night. The role also involves resolving any shipping or staffing issues in real-time, maintaining compliance with regulatory standards, managing employee scheduling and timekeeping, and ensuring the facility is ready for the next day’s operations.

Essential Job Functions:

• Lead, motivate, and manage the overnight warehouse team.
• Plan, delegate, and oversee workflow using computers, scanners, and warehouse systems.
• Monitor team performance, ensure compliance with safety procedures, and uphold company policies.
• Train new overnight shift employees and conduct regular performance evaluations.
• Review nightly reports, resolve order discrepancies, and address product shortages or issues.
• Maintain a clean and organized warehouse environment during overnight operations.
• Complete and submit accurate incident reports in a timely manner, documenting any workplace injuries, safety violations, or other critical events.
• Manage employee timecards in Paycom, including missing punches, PTO requests, scheduling, and attendance tracking.
• Identify and troubleshoot overnight operational problems, implementing quick and effective solutions.
• Participate in operations meetings and communicate effectively with day shift leadership for smooth transitions.
• Assist in identifying areas for process improvement and facility enhancements.
• Perform other duties as required to support overall warehouse operations.

• High School Diploma or GED
• At least 2 years’ experience in overnight warehouse shipping and receiving
• Minimum 2 years of supervisory or management experience
• Working knowledge of HACCP, GMPs, sanitation, food safety, USDA/FDA regulations, and DOT compliance
• Certified or experienced with stand-up and reach forklifts
• Strong verbal and written communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to adapt to a fast-paced, changing environment

Physical Demands:

• Must be able to remain in a stationary position for 100% of the time.
• Must be able to move and lift boxes weighing up to 25lbs.
• Must be able to operate and inspect powered equipment using controls.
• Must be able to see distance, color, peripheral, depth and adjust focus.

Preferred Qualifications:

• Bachelor’s degree in business, Food Science, or Agriculture
• 5 years of management experience in produce warehousing and overnight operations
• Familiarity with Produce Pro Software, SQF Program, and Change Management practices
• Bilingual (Spanish preferred)
• Capable of independently managing projects from start to finish

Working Conditions:

• Occasionally lift/move up to 100 lbs.
• Work requires 60% standing and 40% sitting in cold and wet conditions
• Ability to climb stairs, bend, stoop, kneel, crouch, and maintain full visual and auditory capability
• Overnight shift work with potential exposure to weather changes
• Warehouse temperatures may be as low as 10°F.
• Moderate noise level