Keep the Restaurant Moving. Help Create an Exceptional Guest Experience.

At PJ Lobster House, our Restaurant Busser / Dining Room Support Team plays a vital role in delivering exceptional hospitality. This position is much more than clearing tables—it is about keeping the restaurant operating efficiently while supporting our guests, servers, bartenders, Hospitality Coordinators, managers, and kitchen staff throughout every shift.

Our Dining Room Support Team helps maintain the pace of service by delivering bread to newly seated guests, assisting with food delivery, clearing and resetting tables, packaging leftovers, maintaining clean dining areas and restrooms, and anticipating the needs of both guests and fellow team members.

At PJ Lobster House, no one says, “That’s not my job.” Every member of our team works together to create an exceptional guest experience, and our Dining Room Support Team is at the heart of that philosophy.

The ideal candidate is dependable, hardworking, organized, and enjoys staying busy in a fast-paced environment. If you take pride in helping others succeed, enjoy working as part of a team, and want to build a long-term career in hospitality, we’d love to meet you.

Responsibilities

• Deliver fresh bread to newly seated tables promptly.
• Monitor assigned dining areas and clear plates, glasses, utensils, and other items throughout each meal.
• Assist servers by delivering food to guest tables quickly and accurately.
• Package guest leftovers neatly and professionally.
• Make sure takeout containers, utensils, and condiments are provided when needed.
• Deliver takeout boxes and packaging supplies to guest tables upon request.
• Perform final table clearing, cleaning, sanitizing, and resetting according to restaurant standards.
• Assist Hospitality Coordinators by cleaning and sanitizing menus after every use.
• Help prepare and reset reserved tables before guest arrival.
• Check, clean, and restock guest restrooms throughout each shift.
• Maintain clean and organized dining rooms, service stations, and work areas.
• Refill bread, ice, cups, service supplies, and other front-of-house necessities.
• Assist bartenders, servers, Hospitality Coordinators, kitchen staff, and managers wherever needed.
• Anticipate the needs of the restaurant team to help maintain a smooth and efficient flow of service.
• Provide friendly, professional assistance to guests whenever needed.
• Complete opening, closing, and side work as assigned.

REQUIREMENTS

• Previous restaurant, hospitality, customer service, or retail experience preferred but not required.
• Friendly, positive, and professional attitude.
• Strong work ethic and willingness to stay busy throughout every shift.
• Team-oriented mindset with a willingness to assist any department when needed.
• Comfortable working in a fast-paced, high-volume restaurant.
• Ability to follow directions and communicate effectively with managers and coworkers.
• Willing to assist with food running, table maintenance, bussing, and general dining room support.
• Comfortable interacting with guests in a friendly and professional manner.
• Responsible for maintaining a clean, organized, and safe work environment.
• Dependable with excellent attendance and punctuality.
• Available to work evenings, weekends, and holidays.
• Able to stand and walk for extended periods throughout the shift.
• Able to lift and carry up to 40 pounds safely.
• Authorized to work in the United States.

Build Your Career at PJ Lobster House

For more than 30 years, PJ Lobster House has proudly served the Port Jefferson and Long Island community as a family-owned seafood restaurant and fish market. Our reputation has been built on fresh, high-quality food, exceptional hospitality, and, most importantly, the outstanding people who make it all possible every day.

We believe great businesses are built by great teams—not constant hiring. That's why we're looking for dependable, hardworking individuals who want more than just another restaurant job. We invest in people who take pride in their work, enjoy being part of a team, and are looking for a place where they can build a long-term career.

Unlike many restaurants that significantly reduce staff or cut hours during the off-season, our goal is to retain great employees year-round. While business levels naturally fluctuate throughout the year, we work hard to provide consistent hours and stable employment because we know our employees depend on their jobs just as much as we depend on them.

We also believe that a career should help build your future. That's why we offer a 401(k) retirement plan, giving eligible employees the opportunity to invest in their future while building a long-term career with our company.

One of the things our employees value most is consistency. Whenever possible, we provide set schedules so you know when you're working and can better plan your life outside of work. We believe predictable schedules create a healthier work-life balance and help our team succeed both professionally and personally.

Whether you work in our dining room, kitchen, or seafood market, you'll become part of a team that values professionalism, respect, accountability, reliability, and helping one another succeed. Every position plays an important role, and every team member contributes to the experience our guests have come to expect for more than three decades.

If you're looking for a fast-paced workplace where your work is appreciated, your teammates support one another, opportunities are earned through hard work and dependability, and you're encouraged to build a long-term career, we'd love to meet you.

Why Work at PJ Lobster House?

• Family-owned and operated for more than 30 years
• Year-round employment with a commitment to providing steady hours whenever possible
• Consistent set schedules to help you balance work and personal life
• 401(k) retirement plan because we believe in helping our employees invest in their future
• Opportunities for advancement and cross-training
• Professional, respectful, team-oriented culture
• Employee dining discounts
• Managers who work alongside their teams
• High standards with supportive leadership
• Fast-paced environment where no two days are the same
• Build a career—not just another restaurant job

Our Core Values

At PJ Lobster House, every member of our team is expected to uphold the values that have guided our business for more than 30 years:

Dependability

We do what we say we're going to do. Our teammates and our guests rely on us every day.

Teamwork

We support one another, communicate openly, and understand that great restaurants succeed when everyone works together.

Hospitality

Every guest deserves a welcoming, friendly, and memorable experience from the moment they walk through our doors.

Professionalism

We take pride in our work, our appearance, our attitude, and our commitment to maintaining the high standards our guests expect.