What are the responsibilities and job description for the Phone Operator/Customer Service position at PizzaMan Dan's?
*TO BE CONSIDERED, PLEASE FILL OUT APPLICATION AT https://www.pizzamandans.com/Job-Application AND SELECT OPERATOR AS DESIRED POSITION*
Our Phone Center is located in Downtown Ventura, and our Operators take the phone orders for all 9 of our locations.
Strong customer service skills are required. We strive to ensure no customer is ever unhappy for any reason, and if they are we do what it takes to make them happy. Ideally, you will have experience in customer service and enjoy helping people.
This job is ideal for students, or anyone seeking a second job. We offer flexible hours, and you have the ability to do whatever you'd like in between orders. Outside of rush hours, there is ample downtime to study, play games, watch movies, or whatever you choose to do.
Our Phone Center is open 10:30am to 11pm Sunday through Thursday, 10:30am to 12am Friday and Saturday. The more flexible your availability, the more hours you could potentially work.
Responsibilities:
- Answer incoming customer calls
- Interact with customers via text message
- Accurately input customer orders
- Handle customer complaints, and make it right!
Requirements:
- Strong customer service skills
- English/Spanish bilingual a plus
- Work well under pressure
- Comfortable with technology
- Able to work weekends
- Able to work evenings
Interested candidates should fill out the application at PizzaManDans.com, and please no phone calls about the position. If you submit your application, we did receive it and will contact you if you match what we are looking for.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16