What are the responsibilities and job description for the Team Member position at Pizza Hut?
Position: Pizza Hut Team Member
Job Summary:
Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –
Learn Your Position Inside and Out and Own the Guest Experience Everyday
Pay Rate(If Applicable):
Duties/Responsibilities
- Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
- Always Puts Customer Needs First
- Promote Positive Restaurant Culture (Live Life Unboxed!)
- Delivers on Pizza Hut Service Principals
- (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
- Deliver High Customer Satisfaction Results
- Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
- (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
- Completes Cleaning Duties and Sidework Daily
- Provides Excellent Customer Service on Telephone Calls
- Cleans and Washes Dishes
- Assist with Food Preparation and Ready 4 Customer Practices
- Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
- Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
- Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
- Other Duties as Assigned
Training/Requirements.
- Be A Customer Maniac! – Role Specific
- Passion for Customer Service
- (Shoulder 2 Shoulder and Learning Zone Courses Completed)