What are the responsibilities and job description for the Customer Service Representative position at Pizza 9?
Why Pizza 9?
Pizza 9 Hospitality Group is an award-winning restaurant group based in Rio Rancho, New Mexico, proudly serving communities across the state and abroad.
We’re more than just great food—we’re about great people. We believe in building strong teams, providing excellent customer service, and creating opportunities for growth. Whether you're looking to start your career or gain experience that takes you further, we're here to help you succeed.
Job description
Customer Service Representative (CSR)
CSRs are the initial contact between customers and our restaurant. CSRs are responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have. CSR workers perform many tasks; they answer the phones, take customers' orders, assemble the orders, and act as cashiers. The food is then served over the counter, through drive-thru windows, or delivered. CSR workers are also responsible for serving food on dishes or trays. CSRs may also be crossed trained in various duties within the restaurant such as pizza cutting, food prep, etc.
Skills/Requirements:
- Must exhibit great customer service skills - a smile and a kind word can mean the difference between a wallet full of tips and a few quarters here and there.
- Basic Math Skills
- Proper phone etiquette
What you will get?
- Restaurant Experience
- Employee perks such as discount on food
- Opportunities for Promotions
- Tips
- Fun work environment
- Other incentives in the form of bonuses and prizes
Apply with Pizza 9 Today!
Job Type: Part-time
Pay: From $12.50 per hour
Work Location: In person
Salary : $13