What are the responsibilities and job description for the Business Process Analyst position at Pivotal Solutions, Inc.?
We are looking for a Business Process Analyst to join our Technology team. This is a permanent, full-time position based in Hattiesburg, MS. In this role you will interact with business units to understand, document, and map current processes, while identifying areas for optimization through process or technology. The successful candidate is effective working independently or collaborating with all levels in the organization.
The ideal candidate will have a bachelor's degree in Engineering, Computer Science, or related field and 2-5 years experience with process mapping and process improvement. Excellent oral and written communication skills are required, along with an ability to thrive in a fast-paced, sometimes ambiguous environment.
Responsibilities:
- Collaborate with business areas to document and map process flows, dependencies, and systems involved at various levels of abstraction
- Document and diagram data flows and related integrations
- Perform process flow and data flow gap analyses to determine opportunities to enhance
- Effectively identify process issues, and develop and recommend business process improvements
Qualifications
- Bachelor’s degree in Engineering, Computer Science, or other related field
- 2-5 years of experience in process mapping, analysis, and optimization
- Hands on experience with diagramming tools such as Visio, Lucidchart, Gliffy, etc.
- Excellent written and verbal communication skills
- Lean Six Sigma certification preferred