Supportive Services Coordinator

Description

Key things that you want to know about this role:

Job Level: 1 years experience will set you up for success in this role

Job Location: This important role supports our Newton Senior Apartment (53 units Senior Community).

Position Type: Part-time at 18 hours/week

Pay Range: $16/hour -- we believe in a culture of transparency

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.

We are able to provide high quality properties and customer service because of the commitment to excellence by all of our outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

As our Supportive Services Coordinator, you will work independently from the property management staff and report directly to the Regional Manager of the assigned properties. An annual evaluation will be performed with input from the Regional Manager.

The primary function of this role is to access the general social services needs of the residents living in the assigned facility (ies). Following the needs assessment, this position will arrange for a variety of services to be available to the residents of the facility based on the needs of the general population. This role will also be available to perform on-site assessments and critical interventions when requested.

Essential Position Duties

The primary function is to refer the social services needs of the residents living in the assigned facility. This position will arrange for a variety of services to be available to the residents of the facility based on the needs of the general population and as generally outlined in the supportive services plan.?

Property Management/Administrative

• Arrange training sessions between residents and service providers?
• Partnering with local financial counselors and agencies to provide service?
• Coordinate with specific service providers, either through direct outreach or referrals, for the provision of social services that are outlined in the supportive services plan?
• Job Training/Placement: Partner with county agencies to identify and link residents to available resources that offer needed job training classes.
• Education: Link residents with local schools for continued education or GED classes?
• After school/training programs: Partner with local schools and other agencies to set up on-site tutoring programs in community center.
• Mentoring programs: partner with local Big Brothers/Big Sisters or other groups to create a mentoring program for children living in the community.
• Affordable Daycare: Identify and qualify residents needing day care and partner with outside agencies to provide services.
• Needs Assessments: conduct surveys to determine the specific needs of various residents annually to connect residents to appropriate programs.
• Develop and update a Resource Directory for residents.
• Provide monthly or quarterly newsletters.
• Reporting: Provide monthly reports outlining performance objectives and maintain resident participation documentation.
• Other duties as assigned.
  
  

Requirements

Part-Time Benefits:

• Eligibility for semi-annual merit increases: January and July
• GET PAID EVERY FRIDAY
• Retirement Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays that fall on your scheduled workdays and weekly accrual of Paid Time Off
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals
  
  

Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.At Pivotal, we understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable -- and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking -- which is why we're dedicated to adding new perspectives to the team.