What are the responsibilities and job description for the Ecommerce Project Manager position at PIVOT?
We’re looking for an experienced and highly organized Project Manager to join our fast-paced Shopify design and development agency. In this role, you’ll be responsible for managing a variety of eCommerce projects—ranging from new Shopify Plus builds to ongoing support and maintenance for existing stores.The ideal candidate has excellent client management and communication skills, can confidently present the work of others, and thrives in an agency environment. You should be comfortable juggling multiple projects, timelines, and stakeholders, while keeping both internal teams and clients aligned. What You’ll Do:Manage end-to-end project delivery for Shopify website builds, redesigns, and retainer clientsLead project kickoffs, weekly check-ins, and client presentations with confidenceAct as the main point of contact for clients, maintaining clear and proactive communicationCoordinate internal teams across design, development, and QA to ensure on-time deliveryCreate and maintain project schedules, scopes, and resourcing plansUse Jira to assign tasks, monitor progress, and track blockersEnsure client expectations are met or exceeded at every phase of the projectFlag risks early and propose solutions to keep projects on trackMaintain documentation, deliverable tracking, and feedback managementWhat We’re Looking For:1–3 years of experience as a Project Manager, ideally within an agency settingProven experience managing eCommerce or Shopify projects (design development)Exceptional communication and stakeholder management skillsStrong working knowledge of Jira and other PM platforms (e.g., Asana, Monday, Trello)Ability to lead and present the work of others with confidence and clarityStrong organizational skills and a proactive, solution-oriented mindsetComfortable working in a fast-moving, collaborative environmentNice to Have:Experience with Shopify Plus builds and third-party integrationsUnderstanding of UX/UI workflows and design/development handoffExperience scoping and estimating work with cross-functional teamsInterest in eCommerce trends, performance marketing, and conversion strategy
Salary : $65,000 - $80,000