Sales Account Manager

The Sales Account Manager will plan marketing strategies and general day to day sales and customer-service related activities to clients in NWA. The Sales Account Manager is responsible for managing the territory and accounts already in existence. This includes working with Attorney's at law firms, in-house Corporate Counsel as well as State and Federal offices. Primary work will be around Northwest Arkansas. The Sales Account Manager will also be required to sell services and products to new prospects. This is an exciting, interesting, and fast-paced position. Accurately work well under pressure while maintaining a professional and supportive environment. A college degree is required. Previous sales and cold call experience is a must.

Will be responsible for answering customer inquiries, researching and resolving customer work orders requests to improve sales and maintain customer satisfaction. The candidate will maintain an ongoing relationship with customers, pick-up and delivery of work orders from customers and support outside sales team as they establish, maintain, and grow specified territory by making contact with prospective & current customers.

Considering full time and possibly part time as an option depending on the candidate. 35-40 hours per week.

Job Duties / Responsibilities:

• Educate customers on capabilities and company services using professional written and verbal communications to provide pricing, availability, and schedule of delivery within established guidelines.
• Ensure customer work orders are completed accurately and within the order specifications obtained from customer.
• Assist Operations Manager as needed to complete projects.
• Research and obtain resolution of a variety of customer inquiries. Serves as a communication link between customers and sales staff to assure responsiveness. Processes orders received by e-mail, telephone, and/or through personal customer contact.
• Grow existing accounts with new service offerings.
• Fosters open communication internally and externally and champions creative change to improve processing and service levels.
• Pick-up and delivery of customer orders within specified time allowance.
• Performs other similar and related duties as required.
• May be required to work additional hours beyond normal schedule to meet customer deadlines. Considering a full time or potentially part time candidate.

Skills/Knowledge/Abilities: Must have demonstrated exceptional customer service skills and a strong customer orientation. Ability to work in a high volume, fast paced environment is a must. Requires strong organizational and time management skills and be able to effectively multi-task. Must have excellent interpersonal and communication skills. Incumbents must also be proficient in negotiation and influencing skills. Must have solid business acumen and awareness of how internal practices impact customers. Strong computer skills, proficient with word processing, spreadsheet and presentation software and e-mail. Ability to use internet and web based resources efficiently and effectively. Must be able to lift and/or carry or otherwise move packages up to 70lbs.

Additional performance and incentive bonuses available

Additional benefits available to full time employees:

Health, dental and vision insurance, 401k

Pay $17-$19hr

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to pass a background check.

Education:

• Associate (Required)

Experience:

• outside sale : 3 years (Required)

Work Location: In person

Salary : $17 - $19