Youth Engagement Specialist (YES) II

The role of the Youth Engagement Specialist (YES) II is of utmost importance in managing the admission, care, and supervision of arrested youth at the Oklahoma City/County Community Intervention Center (CIC). This pivotal role ensures that all new arrivals are processed within 24 hours and their stay is managed with the utmost attention to their well-being. The YES II is also tasked with overseeing a smooth transition for youth as they are discharged from the facility, underscoring the critical nature of this position.

Effective communication is a key requirement for this role. In addition to the core responsibilities, the YES II is expected to communicate regularly with the CIC Team Lead and Community Resource Manager, providing detailed reports on intake and discharge procedures. This aspect of the role underscores the need for strong communication skills.

Follow-up is critical, and the YES II assists with phone calls and text messages to help connect youth with services after they leave the center. They are also responsible for conducting thorough screenings and assessments, including ACE and PACE questionnaires, to gather essential information from the youth and their guardians or responsible parties. These screenings and assessments involve [specific procedures or methods].

Leadership is a significant aspect of this role, as the YES II must effectively engage with youth who have been impacted by a range of crises, from trauma and poverty to substance abuse and mental health challenges. The ability to train and collaborate with a diverse group of stakeholders is crucial. This includes working alongside law enforcement, engaging with youth and their families, coordinating with other Pivot staff, and forming partnerships at various organizational levels.

• Implementation of Discharge procedures and connection of services
• Responsible for insuring screenings, assessments, and surveys are completed
• Responsible for ensuring all information on logs are completed and up to date
• Provides support for group intervention for youth experiencing a crisis, trauma, or needing emotional and mental health support or other related issues.
• Provide support for facilitating 30, 60, and 90-day follow-up phone calls and texts.
• Provides support for with intake and processing of youth as needed.
• Assists the youth, workers, counselors, and parents/guardians in obtaining information about intervention procedures, practices, and referrals for youth treatment services.
• Cooperates with local, state, federal, and approved private agencies involved with student health and well-being.
• Maintains required confidentiality of any wellness or mental health program. Adheres to confidentiality requirements, including FERPA (Education) & HIPPA (Mental Health).

Major Duties: Encourage and practice the following critical competencies: organization and priority setting, flexibility, two-way communication, teamwork, relationship building, valuing diversity, developing self and others, critical thinking and judgment, and technical expertise.

• Adheres to all CIC operational policies and procedures. - Expectation: The CIC always operates at maximum operational capacity.
• Communicates clearly and directly with co-workers and supervisors. - Expectation: Communication is ongoing, clear, concise, and complete.
• Promotes Community Intervention Center services and the agency in the community. Expectation: Promotional efforts are professional and productive.
• Maintains a commitment to the mission of the Community Intervention Center's services and the vision, mission and the "spirit" of the agency. - Expectation: Commitment is consistent and positive.

EDUCATION/ EXPERIENCE

Possess a 4-year bachelor’s degree from an accredited college or equivalent experience , in social services or a related field, with at least one year of experience working with youth in need, specifically in crisis intervention, life skills development/teaching, and case management. Certification as a Case Manager II or III required; if not case management certified, must be willing to complete.

Must be able to:

• perform assigned tasks.
• adhere to the code of ethics according to certification and agency.
• possess and demonstrate leadership qualities.
• follow Pivot policies and procedures.
• maintain professional development by attending workshops, and conferences, earning CEUs/ Continuing education credits, reading relevant material, and keeping updated professional records and annual licensure.
• engaged in ongoing consultation with the CIC team lead and Life skills manager.

LEADERSHIP, CHANGE MANAGEMENT & PERSONAL EFFECTIVENESS

• demonstrates a commitment to the vision, mission, and the “spirit” of the agency.
• demonstrates compliance with confidentiality/privacy standards as required by the agency and the law.
• demonstrates self-initiative solid and self-motivation.
• demonstrates adequate time, organizational and prioritization skills.
• demonstrates team skills and respects differences in others.

 LANGUAGE & COMMUNICATIONS SKILLS

• ability to read, analyze and interpret general periodicals, professional journals, and government regulations.
• ability to author reports and business correspondence and maintain accurate statistical data using MS Word
• ability to effectively present information and respond to questions from groups of youth, employees, management, and the general public.

MATHEMATICAL SKILLS

• ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

• ability to compute percentages, rates, and averages.

• ability to interpret graphs and statistical data.

• ability to use MS Excel REASONING ABILITY

• ability to define problems, collect data, establish facts, and draw valid and accurate conclusions.

OTHER QUALIFICATIONS

• Applicant must be at least 21 years of age, pass an OSBI criminal background investigation, and not be listed in any Registry of Sexual Offenders (through fingerprinting paid for by Pivot, Inc.)
• pass a drug test (paid for by Pivot, Inc.)
• be compassionate, respectful, and tolerant of various personalities and persons,
• including youth, parents, other team members, and those who refer the child to the
• shelter.
• be reliable.

CERTIFICATES, LICENSES & REGISTRATIONS

Applicant must:

• possess Case Management I or III certification or receive certification within 6 months of employemnt.

• possess and produce a valid Oklahoma Driver’s License and current vehicle

insurance verification.

• must obtain and maintain CPR and First Aid Certification (Administered by Pivot)

Salary : $15 - $18