Account Supervisor Pharma

Are you an experienced account professional who thrives at the intersection of strategic thinking and hands-on execution? Do you take pride in managing details while continuously zooming out to the bigger picture? Are you energized by collaboration, ownership, and seeing how your work contributes to agency success? Are you a self-starter, organized, and efficient? Do you have a great attitude and a solution-driven approach to challenges? Are you looking for an agency to grow with and stick around for a while?

We’re seeking a highly strategic, organized, and proactive Account Supervisor with pharmaceutical agency experience. In this role, you will serve as the primary point of contact for clients and act as the agency quarterback—connecting internal teams, partnering closely with project management on budgets and timelines, and collaborating with senior leadership to deliver high-quality work.

In return, we offer an empowering, fast-paced, and genuinely supportive environment where learning is encouraged, contributions are visible, and work-life balance is respected. If this sounds like your kind of place, our growing creative agency would love to hear from you.

Desired Skills and Experience

The ideal candidate will bring the following qualifications and attributes:

• 3–6 years of agency experience in an account or client services role, preferably within the pharmaceutical industry
• A collaborative, team-first mindset paired with an entrepreneurial spirit
• The ability to work independently and take ownership of responsibilities
• A strong understanding of client business objectives and priorities
• Proven experience serving as a key liaison between clients and internal agency teams to ensure satisfaction and alignment
• The ability to plan and execute client initiatives efficiently and with high quality, under the guidance of senior leadership
• Experience keeping deliverables on track by partnering with project management on timelines, budgets, status reports, and scope
• Familiarity with supporting submissions through online legal and regulatory review platforms
• Comfort managing multiple workstreams simultaneously and prioritizing effectively in a fast-paced environment
• Enthusiasm for the creative process and collaboration with creative teams
• Strategic thinking skills and the confidence to share ideas and recommendations
• Knowledge in the branded pharmaceutical space is a plus

What We Offer

At Pivot Design, we believe that our people are our greatest asset, and we have developed an employee-centric culture where we value our people above all else. With a focus on employee wellness, we offer a comprehensive benefits package that includes health insurance, retirement savings options, paid time off, and other employee programs supporting work-life balance and professional growth, including flexible PTO and a flexible hybrid work environment. We are a passionate group of creative experts who support one another in our efforts to produce award-winning work for our amazing clients.

Many of the greatest ideas and creative come from a diverse mix of minds, backgrounds, and experiences, and Pivot is committed to cultivating an inclusive work environment. Pivot provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.