Senior AV Technician

Company Description

Pittwater is an AV integration firm specializing in the design, installation, and support of enterprise audio-visual systems. We work with some of the most demanding clients in the country, delivering complex, high-quality AV environments in corporate and commercial settings. We are an experienced team that takes the work seriously and takes pride in doing it right.

Role Description

This is a senior technical position anchored to our Brookfield headquarters, not a road-warrior role. You will own our integration center operations – keeping gear tested, staged, and ready – while serving as the go-to field lead when a project demands an expert on-site. Roughly 70% of your time will be based in CT; the remaining 30% puts you on job sites, typically for high-priority installations where your leadership matters. This role is also a platform. As Pittwater grows, the right person will have a clear path into broader technical leadership, operations, or project management — depending on where your strengths and interests take you.

What You'll Do

Field & Installation Leadership:

• Lead on-site AV installations — rack fabrication, complex wiring, cable terminations, equipment mounting — on projects that require a senior hand.
• Serve as the primary client-facing technical resource on-site, handle inquiries professionally and route change requests through the Project Manager.
• Coordinate with other trades (electrical, GC) to keep projects on schedule and within scope.
• Partner with Project Managers daily to report status, manage site documentation, and flag risks early.

Integration Center Operations:

• Own pre-deployment staging: rack builds, system configuration, QA testing, and software validation before equipment ships to site.
• Manage inbound and outbound logistics using our WMS; maintain inventory accuracy and coordinate with our 3PL partners.
• Ensure the Brookfield hub is organized, stocked, and running efficiently — including general facility and office operations.

What We're Looking For

Required (Must-Haves):

• 5 years of hands-on experience in AV integration
• Advanced proficiency in low-voltage cabling: HDMI, CAT6, Fiber; solid signal flow and troubleshooting fundamentals
• Mastery of hand and power tools; proficiency with soldering and connector crimping
• Proven crew leadership — you’ve run a job site and made good decisions under pressure
• Solid working knowledge of IP-based systems and how AV integrates with network infrastructure
• Comfort with Google Workspace, Excel, and WMS/ERP systems
• Ability to lift/move products up to 50 lbs
• Valid driver’s license

Preferred (Nice-To-Haves):

• AVIXA CTS (General) — current and valid
• Manufacturer certifications: Q-SYS, Extron, Shure, or similar
• Prior experience in a Project Site Lead or Crew Lead role
• Ability to obtain security clearances for sensitive client environments
• OSHA 30-Hour Construction Safety Certification

What We Offer

• This is a non-exempt hourly position with a pay range of $38/hr–$44/hr (~$79k–$91k annualized) based on experience.
• Full medical/dental/vision package and 401(k) with matching.
• Paid Time Off (PTO) and paid holidays.
• Direct exposure to enterprise-grade projects, including work with marquee clients.