What are the responsibilities and job description for the Ice Rink Operations Associate position at Pittsburgh Ice Arena?
Rink Operations Associate Reports To: Facilities Manager / Operations Manager / Arena Manager / General Manager
Position Summary
The Rink Operations Associate is responsible for maintaining safe, high-quality ice conditions and supporting the overall cleanliness, appearance, and operation of the facility. This position operates ice resurfacing equipment, performs janitorial and maintenance tasks, and helps ensure a positive experience for all guests. Essential Duties and Responsibilities Ice Maintenance
- Operate the Zamboni (ice resurfacer) safely and efficiently before, during, and after ice sessions. Assist Senior Management in scheduled ice maintenance cuts and edging tasks
- Monitor ice conditions and make adjustments as needed.
- Perform daily inspections and basic maintenance of ice resurfacing equipment.
- Maintain hockey nets, benches, penalty boxes, dasher boards, and protective glass.
- Assist with ice installation, removal, and seasonal maintenance projects.
- Any and all duties as assigned. Facility Operations & Event Support
- Set up and tear down equipment for hockey games, tournaments, public skating sessions, birthday parties, and special events.
- Assist with crowd flow, customer service, and operational support during events.
- Report facility issues, safety concerns, and equipment needs to management.
- Assist at the front desk and with public skate staff as needed.
- Any and all duties as assigned. Facility Maintenance & Janitorial Responsibilities
- Record Ice Plant and IAQ readings on established schedule as needed.
- Perform routine janitorial duties throughout the facility, including locker rooms, restrooms, lobby areas, bleachers, and common spaces.
- Conduct regular restroom inspections and restock paper products, soap, and other supplies.
- Empty trash and recycling receptacles throughout the facility. Sweep, mop, vacuum, and maintain floors and high-traffic areas.
- Maintain cleanliness of locker rooms and team areas between user groups. Assist with facility opening and closing procedures: Key holder as needed.
- Perform general building upkeep, minor repairs, painting, and maintenance projects as assigned. Support outdoor facility maintenance, including snow removal, salting walkways, and grounds upkeep when needed.
- Ensure the facility presents a clean, safe, and professional appearance at all times. Assist with seasonal maintenance projects.
- Any and all duties as assigned. Qualifications High school diploma or equivalent preferred. Previous experience operating a Zamboni or similar equipment preferred; training may be provided. Mechanical aptitude and basic maintenance skills preferred.
- Ability to work independently and as part of a team.
- Strong work ethic, reliability, and attention to detail.
- Excellent customer service and communication skills.
Physical Requirements
- Ability to lift, push, and pull up to 50 pounds regularly.
- Ability to stand, walk, bend, climb, and work in cold temperatures for extended periods.
- Ability to safely operate equipment and perform physical labor.
- Schedule Flexible schedule including mornings, evenings, weekends, holidays, and tournament schedules.
- Part-time or full-time. Key Success Factors
- Consistently safe and high-quality ice conditions.
- Clean, well-maintained facility presentation.
- Strong customer service and professionalism.
- Reliability, punctuality, and teamwork.
- Commitment to safety and operational excellence.
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
Work Location: In person