Customer Service, Delivery Driver & Warehouse Associate

We are seeking an individual to join our dynamic team as a Warehouse & Delivery Associate. This role offers an exciting opportunity to work closely with experienced professionals in the HVAC industry, supporting our Sheet Metal Warehouse team and customers in providing high quality service and material.

Primary Responsibilities

• Serve as a courteous and professional representative of Pittsburgh Air Systems when interacting with customers on job sites, at customer locations, and in the warehouse.
• Provide basic customer service support including placing orders, addressing delays, escalating issues to the appropriate internal team, and answering phones as needed.
• Safely deliver HVAC products throughout Western Pennsylvania and Northern West Virginia (no overnight stays required).
• Accurately pick, pack, and prepare outgoing orders to ensure timely and correct fulfillment.
• Assist customers with will-call pickups and ensure materials are released accurately and efficiently.
• Process shipping and delivery documentation accurately and in a timely manner.
• Receive, inspect, and verify incoming shipments from suppliers.
• Maintain a clean, safe, and organized warehouse environment while adhering to all company policies and safety protocols.
• Operate warehouse equipment safely and complete vehicle inspections before each use.
• Perform cycle counts and report discrepancies.
• Monitor low stock / fast-moving items, identify obsolete or slow-moving inventory, and alert purchasing team.
• Help optimize delivery routes and verify deliveries are complete before leaving.
• Build strong relationships with customers while positively representing the PAS brand in the field.

Qualifications:

• Education and experience equivalent to a high school diploma is required.
• Must be able to lift at least 50 lbs. Items must be lifted from floor level, shoulder level and overhead
• Attention to detail
• Good organizational skills
• Positive attitude
• Consistent attendance and punctuality
• One year of related work experience is preferred
• Forklift certification is plus but not a requirement
• ServeCentric mindset exemplifying the following:
  • Promise and deliver- be hassle free
  • Always treat others how they want to be treated
  • Respond with urgency and accuracy
  • Raise the bar- listen to understand
  • Own it- our customers’ needs are our passion
  • Together everyone achieves more
  • Set the standard- exceed expectations

 Apply now to be part of our passionate team!