What are the responsibilities and job description for the Collection Agent position at Pittenger Law Group, LLC?
Job Summary:
The Collection Agent will be responsible for the collection of accounts primarily through outbound & inbound telephone calls. The agent will represent the company and must dress and be professional. The qualified candidate must also be eager and willing to learn.
Hours: Monday – Friday 8:00 am – 4:30 pm
Salary: Negotiable based on experience bonus based on performance and benefits
Benefits:
Medical, Dental, Vision, Life Insurance; Paid time off; 401k; on the job training Job
Type: Full-time Job
Requirements Responsibilities:
Follow and comply with all aspects of the department's work procedures and policies. Effectively handle both inbound and outbound telephone calls. Ability to determine best solutions to resolve debt within company guidelines. Properly update client files and log appropriate information in the computer system. Perform other related duties as assigned by management.
Qualifications and Skills:
High School diploma or equivalent. At least 2 years of collection experience; with a working knowledge of skip tracing techniques. Requires functional knowledge of the collection process and PC software to include Microsoft Excel and Word. Strong working knowledge of the FDCPA. Strong problem-solving skills. Good history of work attendance and longevity. Excellent verbal and written communication in a customer service environment. Ability to work well in a team environment. Ability to positively and effectively interact with management and staff. Ability to multi-task in high paced environment.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Overland Park, KS 66211: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000 - $40,000