OPERATIONS OFFICER LEVEL 1

GENERAL STATEMENT OF JOB

Under the supervision of Operations Chief:  perform a variety of related duties for the safe and effective operation of an airport, including aircraft handling and servicing, airfield operations, security and Airport Rescue Fire Fighting.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

Park, fuels, and services aircraft

Performs assistance as may be required of pilots and passengers

Performs and documents daily inspections on fueling vehicles, fuel farm, fire apparatus, facilities and components of the airport.

Completes Fuel truck paperwork, Fuel tickets and reports necessary to conduct fuel sales

Provides aircraft with airport advisories and receives service requests by VHF radio.

Answers the telephone, takes service requests and directs phone calls as needed.

Provides radio dispatch for service requests as needed

Provides cleaning of line service, fire and emergency equipment, vehicles and apparatus

Participates in cleaning of airport buildings and grounds

Assists with annual inspections

Receives and responds to fire calls

Attends or drives on fire apparatus to scene of fire, connects hoses to hydrant and use hoses to Apply water/AFFF/ chemicals to fire as needed. Uses roof and bumper turrets for the same purpose.

Uses portable fire extinguishers to combat small fires

Extricates trapped victims from wreckage or other emergency situations

Participates in post-fire clean-up and salvage

Attends continuing education classes, studies manuals, and participates in drills to learn new skills and maintain developed skills.

Performs snow and ice control activities

Performs security related functions to include perimeter inspections, terminal inspections, curbside inspections etc.

ADDITIONAL JOB FUNCTIONS

Performs related work as assigned

Performs other duties as required

MINIMUM TRAINING AND EXPERIENCE

Graduation from an accredited high school or equivalent, valid North Carolina Class C Driver’s License, required to meet Transportation Security Administration’s security requirements as defined in the TSA Security Contingency Plan; including ten (10) year background check, must be legally able to possess a firearm.

Must complete New Hire Training within 3 Months of employment. or promotion to Operations Technician Level 1. Must complete AAAE ANTN level 1 coursework within 6 months of employment or promotion to Operations Technician Level 1. 

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS: Requires the ability to don proper PPE/operate the airport’s fire fighting vehicles to the accident scene/apply firefighting agents through the roof turrets/bumper turrets and/or hand lines within 3 minutes of the first emergency alarm. The ability to pull water hoses and or booster lines with dry chemical to maximum extension of 50 feet and successfully hold, aim and disperse the total capacity of the vehicle’s firefighting agents. Ability to visually discern and maintain escape routes of aircraft occupants in distress and perform assigned firefighting duties. Ability to lift/carry/drag up to75 pounds alone. Must be able to sit, stand, bend, kneel, crawl, roll, climb, pull, push, grasp, jump, walk, run.

Interpersonal Communication:  Requires the ability to speak and/or signal people to convey or exchange information. You must be able to receive instructions, assignments or directions often under stressful situations.

Language Ability: Requires the ability to speak to people with poise, voice control and confidence. You must have the ability to change voice pitch, tone and volume.

Intelligence: The ability to read and interpret regulations and policies and apply them correctly in real life situations. The ability to obtain required certification for airport rescue firefighting as needed. The ability to take/interpret/execute verbal and written commands based on previous training, under stressful situations. The ability to learn and retain knowledge covering varying disciplines and topics over a long period of time.

Verbal Aptitude: Requires the ability to follow oral instructions in person or over a radio/telephone often in stressful situations. You must have the ability to follow written instructions. You must be able to communicate effectively in the English language.

Numerical Aptitude: Requires the ability to utilize basic math skills add/subtract/multiply/divide, use basic algebraic formulas, interpretation of numerical data.

Form/Spatial Aptitude: Must be able to recognize objects by touch only, must be able to work in known and unknown hazardous environments during low light/visibility conditions, while maintaining orientation and situational awareness through touch.

Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately while using hand tools/power tools. Must have good eye/hand/foot coordination 

Manual Dexterity: Must be able to use hand tools/power tools alone or as part of a team to accomplish assigned tasks, sometimes in hazardous situations.

Color Discrimination: Must be able to differentiate between colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be able to perform under stress and when confronted with an emergency situation.

Physical Communication: Requires the ability to talk and hear in person as well as by radio and telephone.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to communicate aeronautical advisories via radio

Ability to physically direct and instruct aircraft to appropriate parking or hangar facility

Ability to physically push or pull small aircraft up to 50 ± feet

Ability to differentiate various types of aircraft and provide appropriate service needs.

Ability to climb standard ladders at least ten (10) feet high carrying fuel hoses

Ability to climb on top of fuel tenders and some types of aircraft for refueling operation

Ability to read meters from a distance of up to 50 feet for exact delivery of requested products.

Ability to visually determine fuel level in aircraft refueling operation to prevent overfill and spillage.

Ability to complete certification as a Line Service Technician, in keeping with training programs currently in use or as may be implemented by the Airport.

Ability to pull fuel hose to maximum allowable extension of 50 ± feet

Ability to physically handle hoses, nozzles, rewind reel, power take off (PTO), stick-shift drive, clutch and brakes on fuel tenders

Ability to operate aircraft tow vehicles.

Must be willing and able to use a shotgun, rifle or pyrotechnic launcher for wildlife hazard management duties

Ability to operate a variety of Airport equipment and vehicles including but not limited to Auxiliary Power Units, Lawn Mowers, Weed Eaters, Floor Buffers, Carpet Steam Cleaners, and Power Blowers.

Ability to follow a complex work schedule and arrive to work on time

Possess a thorough knowledge firefighting techniques

Possess a thorough working knowledge of modern firefighting and rescue principals, practices, and techniques

Possess the skill in the operation, maintenance, and use of various firefighting and rescue equipment and apparatus.

Possess the ability to deal calmly, tactfully, yet firmly with persons in a wide range of emotional states

Possess the ability to exercise sound judgment in routine and emergency situations.

Possess the ability to accept fire and rescue discipline and operational routine.

Possess the ability to recognize hazards and to exercise safety precautions to avoid injury to self and others.

Possess the ability to respond without hesitation to instructions and emergency demands.

Possess the ability to establish and maintain effective working relationships with other departmental officers and employees and the general public.

Must have completed/or be able to complete a hunter safety course.

TYPICAL WORKING CONDITIONS: Shift work, including nights, weekends and holidays. Work involves some risk to personal safety in exposure to the usual hazards of firefighting, security and exposure to fuel. Work involves exposure to all weather conditions experienced in eastern North Carolina.