What are the responsibilities and job description for the Student Services Secretary @ J.H. Rose High School position at Pitt County Schools?
Job Summary
J.H. Rose High School is seeking a highly organized, detail-oriented, and student-centered Student Services Secretary to support the daily operations of the Student Services Department. This position works under the direction of the school registrar, assisting with student records management, enrollment processes, and departmental coordination. The role serves as a primary point of contact for students, parents, and staff, ensuring efficient communication and a welcoming, professional environment.
Key Responsibilities
Front Office & Customer Service
- Serve as the primary point of contact for the Student Services office
- Greet and assist students, parents, and visitors in a professional and welcoming manner
- Answer and direct phone calls, emails, and inquiries efficiently
- Maintain confidentiality of all student and family information
Student Records & Data Management
- Maintain and update student records, transcripts, and cumulative files
- Process records requests, enrollments, withdrawals, and transfers
- Ensure compliance with FERPA and Pitt County Schools policies
- Utilize student information systems (e.g., Infinite Campus) for data entry and reporting
Counseling Department Support
- Provide administrative support to school counselors and Student Services staff
- Schedule student appointments and assist with calendar coordination
- Prepare documents and materials for meetings, including IEP/504 meetings as needed
- Assist with testing coordination, registration, and student scheduling processes
Qualifications
Required:
- High school diploma or equivalent
- Strong organizational, communication, and interpersonal skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)