What are the responsibilities and job description for the Automotive Sales Professional position at Pitre Kia of Albuquerque?
Pitre Kia in Albuquerque is seeking an outgoing and motivated Sales Professional to join our team!
Position Summary: Automotive Sales Professional is directly responsible for selling new & used vehicles while ensuring customer satisfaction standards.
Essential Duties and Responsibilities:
- Determine each customer’s vehicle needs by asking pertinent questions and carefully listening.
- Demonstrate new vehicles, including test drives.
- Properly introduce new customers to the Service facilities and to the appropriate Service personnel.
- Deliver new vehicles to customers. Ensures customer understands the vehicle’s operating features, warranty and maintenance schedule while laying the foundation for customer loyalty.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Keep informed of new products, features, accessories, etc., and their benefits to customers.
- Review with the Sales Manager monthly objectives, weekly activities and daily planned activities.
- Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers.
- Know and understand federal, state and local laws which govern retail auto sales.
- Complete all training as directed by supervisor.
- Follow policies and procedures as set forth in Employee Handbook.
- Any other duties as assigned.
Requirements:
Educational: High school diploma or the equivalent.
Must have current & valid driver’s license.
Must pass drug screening and background check.