Bookkeeper / Office Admin

About the Role

We are looking for a detail-oriented, multi-talented professional to keep our Mobile Tire Service and Repair shop running smoothly. This isn't just a "numbers" job—you’ll be instrumental in our administrative operations, balancing the books while also serving as a point of contact for our customers and managing our digital presence.

Very flexible schedule, great job for folks looking to stay busy and earn some extra income!

If you are organized, tech-savvy, and enjoy a variety of tasks ranging from financial reconciliation to creative social media posting, we want to hear from you. We are a growing and fast-paced shop and we have a great time at the office!

Starting pay is $17-$21/hr depending upon experience plus incentives offered!

Key Responsibilities

Financial Management

• Reconciliation: Perform monthly bank and credit card statement reconciliations.
• Accounts Payable (AP): Process vendor invoices, ensure accuracy in billing, and schedule timely payments.
• Accounts Receivable (AR): Track incoming payments, follow up on outstanding balances, and manage daily deposit logs.
• Reporting: Assist in maintaining accurate financial records for tax season and month-end reviews.

Customer Experience & Outreach

• Communication: Answer incoming phone calls, assist with scheduling, and provide basic service updates to customers.
• Follow-ups: Reach out to customers post-service to ensure satisfaction and remind them of upcoming maintenance.
• Gratitude: Coordinate and send "Thank You" notes or emails to our loyal clients.

Social Media & Digital Presence

• Content Creation: Capture photos/videos around the shop (with technician permission) to post on Instagram and Facebook.
• Engagement: Respond to comments and messages to maintain a high level of community engagement.
• Brand Voice: Help show the "human" side of our shop through creative updates and promotions.

Qualifications & Skills

• Software Proficiency: Experience in MS Office is very helpful (specifically Excel for data tracking and Word for correspondence).
• Experience: Previous experience in bookkeeping or office administration is ideal. Experience with QuickBooks online is a major plus.
• Social Media Savvy: Comfort using Instagram and Facebook for business growth (Stories, Reels, and basic post-scheduling).
• Communication: Exceptional verbal and written communication skills. You should be able to write a professional email and a warm, handwritten thank-you note.
• Reliability: Since this is a 20-hour-a-week role, we need someone who is disciplined and can manage their time effectively without constant supervision.