What are the responsibilities and job description for the Hose Installation Technician position at PIRTEK Cedar Rapids?
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free uniforms
About PIRTEK USA
PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values:
- People – We foster an environment of mutual trust and respect.
- Integrity – We conduct ourselves with fairness and integrity.
- Real – We are authentic and transparent with stakeholders.
- Teamwork – We believe collaboration and teamwork drives great results.
- Excellence – We strive for excellence and provide the best service to our customers.
- Kaizen – We continuously improve in every way.
PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating!
Who We’re Looking For
PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential.
We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:
- Are natural problem solvers
- Are mechanically inclined
- Enjoy working with their hands
- Show passion and perseverance through their work
Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.
Job Description
Responsibilities
- Adhere to all industry and PIRTEK safety standards
- Carry out service calls & sales visits in your local area
- Identify faulty hoses and/ or hose assemblies to service the customers’ needs
- Remove worn or broken hoses before fabricating and installing the new replacement
- Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
- Input service details into the online database to create accurate invoices
- Develop relationships with new and existing customers
- Maintain mobile service unit, tools, and equipment
- Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
- Participate in the rotating On-Call schedule (with increased incentive pay)
- Perform other related duties as assigned
Work Environment
You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.
- Territory-based service areas
- Service locations may differ in terrain, noise level, temperature, common amenities available, etc.
- Oil, grease, lubricant, and other “messy” substances are frequently used
- You may be required to travel for training initiatives, at no cost to you
Skills & Abilities Needed
- Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
- Safely use ladders, step-ups, stairs, etc.
- Mechanically inclined – consistent use of hand tools & specialized equipment is required
- Good communication skills (verbal and written)
- Ability to navigate through customer objections to identify needs and execute sales
- Self-motivated & positive attitude through difficult jobs
- Able to work individually and as a team
- Lift up to 50 pounds
- Can safely & lawfully drive a large work van
Qualifications
- High School diploma or GED
- Driver’s License with clean driving record
- Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus
Benefits
- Competitive compensation (increases with relevant experience)
- Health, Dental, Vision insurance
- On-call incentive pay
- Certified training program & 24/7 support hotline
- Company vehicle & phone
- Paid Time Off - 20 Days per year
- Career advancement & promotions from within
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.
Benefits:
Vacation & Paid Time Off, Sick LeaveSalary : $25 - $35