What are the responsibilities and job description for the Commercial Insurance Customer Service Representative position at Pirkle Weir Insurance Agency?
Role and Responsibilities:
This position requires strong organization skills, along with the ability to multi-task well. You will focus on providing excellent customer service and be responsible for assisting our commercial account managers with daily tasks, renewals, customer interactions, and many other jobs that assist the account managers. M-Th 8-5pm; Fr 8-12
Primary Responsibilities Include:
- Proficient with agency and carrier technologies
- Work directly with nationally branded and independent insurance carriers to create client solutions
- Increaserevenue through client retention
- Identify client risks and cross-sell additional coverage when appropriate
- Quote new and existing business
- Manage client relationships and ensure superior service is provided
- Develop referral partnerships
Additional Responsibilities Include:
- Answer incoming phone calls at times when the receptionist is unavailable
- Type and mail client letters
- Attend ongoing training
- Meet continuing education requirements and state licensing standards
Preferred Skills
- Excellent interpersonal and communication skills
- Positive team oriented attitude
- Strong organization and time management capabilities
- Bilingual a plus
- Experience with Windows 7 and Microsoft Office (Word and Excel)
Join a team where your attention to detail and passion for excellence shines. Every interaction you have represents our promise of commitment and quality to our clients and personnel team. Here, you're not just another employee; you're a vital piece in our puzzle of delivering exceptional service. You’ll collaborate closely with a team that values your input, ensuring that Pirkle Weir Insurance's legacy of trust and reliability remains unshaken.
Qualifications: Experience is always appreciated, but we believe in nurturing talent. So, even if you're new to the industry but have the zeal and dedication, we're here to guide you.
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $45,000 - $60,000