What are the responsibilities and job description for the Event Manager position at Pirate Ventures?
About Pirate Ventures
At Pirate Ventures, we live boldly and act differently. We're a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed, safe, and acknowledged as part of our community. As Moment Makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others.Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other.
About the Role
Pirate Ventures is looking to hire a meticulous, detail-oriented, and grounded Events Manager to help build and guide our ship. This position will require the ability to work independently, as a self-starter, and as part of a team, receiving and delegating responsibilities, navigating a mix of event management and day-to-day operations. Utilizing your excellent logistics skills and strength in multi-tasking you will need to navigate through the high seas, with your crew by your side, ensuring both the crew and guests have the best experience. It is imperative that we keep the crew unified and the ship in pristine condition.
What you'll do
- Ensure the best possible guest experience for private and corporate events, including set up and clean-up, and the highest level of customer service via email, phone, and in-person touchpoints
- Build, manage, and maintain top-notch training programs so the facility runs to an agreed-upon set of standards
- Oversee and manage facilities in a safe and efficient manner
- Maintain rapport with vendors, coordinating and supervising delivery of services
- Manage and resolve crew conflicts in a professional manner
- Manage Daily operations to ensure a high standard of facility cleanliness, safety, and appearance
- Responsible for maintaining compliance will all local alcohol/beverage and food safety laws applicable
- Working with our in-house sales team, execute memorable events
Qualifications
- Commitment to and alignment with the company's core values
- Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit
- Proficient in Microsoft Office 365
- Experience with TripleSeat and Toast is preferred
- Minimum 3 years of relevant experience in the event/restaurant/hospitality industry, private event experience preferred
- Must have initiative and strong interpersonal skills
- Evenings and weekends will be required
- Proof of DC ABRA Manager-on-Duty certification required prior to start of employment
- Proof of Servsafe (or equivalent) certification required prior to start of employment
- Experience working in the hospitality industry, exhibiting the ability to accommodate and adapt to situations by effective decision making