Claims Operations Associate

Piper Companies is seeking a Claims Operations Associate to support a temporary housing organization that assists policyholders displaced by fire, water damage, or other natural events. This position requires exceptional communication skills, strong attention to detail, and consistent follow‑up with claim adjusters, landlords, and insured clients. The candidate will sit onsite 5 days a week in Greenwich, CT.

Responsibilities for the Claims Operations Associate:

• Source long‑term temporary housing options, develop rental values, and prepare housing budget proposals for adjuster approval.
• Review lease details for accuracy, gather required landlord documentation, and manage signature routing for policyholders and landlords.
• Coordinate move‑in processes, including condition forms, key handoff, furniture orders, and communication with all parties.
• Submit funding requests to Accounting, ensure timely processing, and upload all housing documents into the CRM.
  
  

Qualifications for the Claims Operations Associate:

• Bachelor's degree preferred.
• Excellent follow‑up skills, high attention to detail, and the ability to multi‑task in a fast‑paced environment.
• Experience interacting with claim adjusters, policyholders, landlords, real estate agents or experience in a customer‑service–driven role.
• Ability maintaining and updating accurate CRM records.
  
  

Compensation for the Claims Operations Associate:

• $58,000-$63,000
• Comprehensive benefit: Medical, Dental, Vison, 401k, PTO, holidays, sick leave as required by law
• Onsite 5 days a week in Greenwich, CT
  
  

This role becomes available for applicants on 5/4/2026, and the application window will remain open for at least 30 days from the listed posting date.

Keywords: Temporary housing, claims, policyholder support, lease review, customer service, landlord communication, housing coordination, CRM, communication, detail oriented, multi-task, organization