Bus Operator-SPFLD

Join our team as a Bus Driver and contribute to providing safe and reliable transportation for our community!

• Bus Operator (Full-time)-https://www.pvta.com/careers
• Position: Public Transit Bus Operator
• Starting Pay Rate: $29.29 per hour
• Hours: Varied Schedule- Includes Evening & Weekends
• Benefit Status: Full Benefits Package

Position Summary: The bus operator’s primary responsibilities are to safely and efficiently operate his or her assigned bus on a specified route in accordance with the schedule allotted for that route; transport passengers over specified routes to local or distant points according to schedule; act as a “front-line” customer service representative of the company using sound judgment, communication skills, and professional knowledge to assist customers with information, resolve problems and conflicts where possible, and assure passenger safety; promptly and accurately complete all required associated reports and forms daily. Must have thorough understanding of routes and transfer points. Excellent customer service skills.

Education and/or Experience: High school diploma or general education degree (GED) and successful completion of company training program. Ability to provide high quality customer service, respond promptly to customer needs, solicit customer feedback to improve service; manage difficult or emotional customer situations; strong command of the English language, both written and verbal; ability to write clearly, read and interpret written information such as safety rules, operating and procedural instructions and other documents; ability to write routine reports and correspondences; willingness to make decisions, exhibit sound and accurate judgment and make timely decisions; ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; must be able to follow instructions.

Licenses, Registrations and Certifications: Must hold current driver's license and CDL License Class B with Passenger endorsement and Airbrake endorsement and have completed the required company training. Must maintain (current) and carry proof of proper Department of Transportation medical certification and Massachusetts Department of Transportation and Energy certification; maintain license and certifications to current status and initiate renewal of license and certifications according to company policy and related regulatory requirements.

Other Qualifications: Must be at least 21 years of age. This position requires successfully passing a criminal background check (CORI), pre-employment drug screen, pre-employment physical, and pre-work functional screening (to determine ability to meet physical demands of the position); Must submit to periodic Drug and Alcohol testing as deemed necessary according to related regulations and company policy. Must be able to pass DOT pre-employment physical and maintain DOT medical qualifications.

Reports to: Field Supervisors, Operations Manager, Assistant Director of Operations, Director of Operations.

Springfield Area Transit Company (SATCo) provides essential fixed route bus service for the Pioneer Valley Transit Authority throughout the greater Springfield, Holyoke, and surrounding areas. We are currently hiring full-time for several positions including Mechanics and Bus Operators. CDL with Passenger Endorsement and no Airbrake Restriction is preferred for driver positions.

Don’t have a CDL? You might be eligible for our Bus Operator Trainee Program. For more information, call our job line at 413-266-3838.

Job Type: Full-time

Pay: From $29.29 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Flexibility
• Customer service
• Endorsement Passenger / Air breaks

License/Certification:

• CDL (Preferred)

Work Location: In person

Salary : $29