Bankcard Clerk

Pioneer Trust Bank is seeking a professional, personable, and self-motivated individual for a full-time Bankcard Clerk. The Bankcard Clerk is responsible for delivering quality service to customers seeking a bankcard from the Pioneer Trust Bank Medical Center Office.

Come join a to a high performing team and assist us in providing high level service to our beloved community in a fun work environment where you will be appreciated, supported, empowered and cared for. Given our clientele and business model, we are dependent on our staff working in-office. This is not a remote position.

Hours: Mon-Fri

Salary: $3000 - $4000 monthly (DOE)

What You’ll Do

• Handle the day-to-day operations of the Bank’s Credit Card Program and the Bank’s Merchant Bankcard Program.
• Provide customer service to potential and current customers of the Bank.
• Assist as backup for the Bank’s ATM/Debit Card Program.
• Daily maintenance of settlement reports, accounts, and transactions.
• Assist in Credit Card application process and setting up new accounts.
• Perform account maintenance and customer support.
• Monitor suspect activity and review fraud notifications.
• Provide excellent and professional customer service using strong. communications skills by email, phone, and in-person.
  
  

Why You’ll Be Successful

• Hold a high school diploma or GED.
• One to three years related experience and/or training or equivalent combination of education and experience working in financial institution or bankcard processing.
• Ability to sit/stand at a computer monitor for extended periods of time
• Ability to perform repetitive finger, hand and arm movements
• Ability to lift up to 20 lbs.
• Ability to reach, squat, bend and manually manipulate standard office equipment
• Ability to clearly speak, hear, see, and communicate with customers and co-workers of all levels
  
  

Why You'll Love Pioneer Trust Bank

We are committed to work life balance and are proud to offer a competitive salary and benefits package that includes:

• Medical (85% of employee coverage paid by company)
• Dental (85% of employee coverage paid by company)
• Vision Insurance (85% of employee coverage paid by company)
• 401(k)
• Life and Long-Term Disability Insurance (100% company paid)
• Generous Profit Sharing
• Health & Dependent Care Reimbursement Accounts
• Employee Assistance & Wellness Program (100% company paid)
• Vacation & Sick Leave
• Up to 11 Paid Holidays
• Tuition Reimbursement
• Banking Privileges
• Ongoing professional development
  
  

Pioneer Trust Bank, N.A. is an EEO employer and is dedicated to an organizational culture of inclusivity. For more information about us, please visit www.pioneertrustbank.com.