What are the responsibilities and job description for the Customer Service Representative - YTA Main position at Pioneer Title Agency?
WHAT WE DO: Provide insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 70 branches across Arizona.
WHO WE ARE: Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.
Description:
The Customer Service Representative provides graphic design support to our in-house customer service department through creative and innovative graphics. Successful candidates are friendly, decisive, versatile, easy going, and have excellent customer service skills.
Typical duties of the position may include:
· Creating and editing digital and print content and templates such as; postcards, flyers, newsletters, and door hangers used by Realtors, Lenders, Builders, and Yavapai Team Members
· Creating, receiving, and sending files
The Customer Service Representative may be assigned additional tasks in support of the department's goals.
Skills and Abilities:
Canva graphic design skills preferred and/or design skills with AI.
· Intermediate/strong computer skills including MS Word, Excel, PowerPoint, and Outlook
· Ability to edit/upload media to social media
· Strong attention to detail
· Fluid oral and written communication skills with Managers, Team Lead, and team members regarding projects in process
· Ability to meet turn times by department management
Salary
Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.