What are the responsibilities and job description for the Account Servicing Representative - Maricopa Main position at Pioneer Title Agency?
WHAT WE DO: Pioneer Title Agency provides title insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 70 branches across Arizona.
WHO WE ARE: Pioneer Title Agency is more than just a family -owned business – we are a business made up of dozens of actual families and hundreds of friends whose relationships and real estate expertise predate our official founding in 1985. Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.
Description:
This position works as a member of the Account Servicing team, setting up and servicing seller carry back and private loans. Successful candidates are dependable, cooperative, diligent, detailed, disciplined, and have excellent customer service skills.
Typical duties of the position may include:
Setting up new accounts and processing requests and changes.
Managing multiple tasks including answering customer calls, requests, and inquiries.
Processing payments, preparing payoff statements, and lien releases.
Maintaining impound accounts for taxes and insurance.
The Account Servicing Representative may be assigned additional tasks in support of the department's goals.
Skills and Abilities:
Strong oral and written communication skills
High level of organizational skills and attention to detail
Basic computer skills with working knowledge of the Microsoft Office suite
Ability to work in fast paced, constantly changing business setting with new technology and paperless environment
Ability to work well in a team setting, and can work independently with little or no supervision
Minimum Requirements:
Mortgage servicing
Spanish speaking a plus
Basic knowledge of escrow is preferred
Salary:
Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.