What are the responsibilities and job description for the Front Desk Staff position at Pioneer Printing, Inc.?
Company Description
Pioneer Printing, established in 1973, specializes in high-quality offset printing, copies, pre-press services, full-service bindery, and graphic design. Located in Newport, OR, the business has built a reputation for excellence in service and innovation.
Role Description
This is a full-time, on-site role located in Newport, OR for a Front Desk Staff member. The Front Desk Staff will handle reception duties, manage incoming phone calls and emails, respond to customer inquiries, and ensure an organized and welcoming front office environment. Additional responsibilities include providing outstanding customer service, assisting with administrative tasks, updating records using computer systems as necessary and running copy jobs.
Qualifications
- Strong Phone Etiquette and Receptionist Duties skills to manage calls and front desk operations professionally
- Excellent Customer Service and Communication skills to interact effectively with clients and team members
- Basic to intermediate Computer Literacy skills to manage data, respond to emails, and work with scheduling or record-keeping systems
- Proactive attitude with high attention to detail and organizational skills
- Ability to multitask and work collaboratively in a fast-paced environment
- High school diploma or equivalent; previous administrative or front desk experience is an advantage