General Manager - Metal Finishing

• Pioneer Metal Finishing is the leading surface engineering company in North America. For over 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, aerospace, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!
  
  
  

Position Summary

We are seeking a dynamic and results-driven General Manager to lead our division in achieving sustained growth, increased profitability, and an exceptional customer experience. This role serves as a key steward of our company’s values and culture, driving operational excellence while building a highly engaged and high-performing team. The ideal candidate is a strategic thinker and hands-on leader who can align people, processes, and performance to deliver measurable results. This individual will play a critical role in shaping the division’s future through strong leadership, customer partnership, and continuous improvement.

Key Responsibilities

Strategic Leadership & Planning

• Partner with senior leadership to develop and execute divisional strategy, including the Annual Business Plan and budget
• Align organizational structure and resources to support both short-term performance and long-term growth
• Drive vision, set clear goals, and ensure accountability across all levels of the division
  
  
  

Operational Excellence & Results Delivery

• Lead all operational functions through managers and supervisors to ensure peak performance
• Monitor and drive key performance indicators (KPIs), including safety, quality, delivery, cost, and compliance
• Ensure customer requirements are consistently met or exceeded, resolving issues promptly and effectively
• Maintain a clean, safe, and well-maintained facility in compliance with all environmental and safety standards
  
  
  

Customer & Growth Focus

• Build and maintain strong relationships with key and strategic customers
• Identify and drive opportunities for organic growth within the division and broader organization
• Act as a visible leader with customers, reinforcing trust and long-term partnership
  
  
  

People Leadership & Development

• Lead, coach, and develop a high-performing leadership team and workforce
• Foster a culture of accountability, engagement, and continuous learning
• Develop talent pipelines and succession plans to support future growth
• Promote a collaborative, team-oriented environment aligned with company values
  
  
  

Continuous Improvement & Best Practices

• Champion Lean, continuous improvement, and operational best practices
• Partner with cross-functional teams to implement process improvements and efficiency initiatives
• Ensure adherence to quality systems and operational standards
  
  
  

Financial & Business Performance

• Manage divisional financial performance, including full P&L accountability
• Ensure execution of plans within budget and achievement of annual performance targets
• Balance operational efficiency with strategic investment for long-term success
  
  
  

Qualifications

• 7-10 years of progressive leadership experience in a manufacturing or labor-intensive production environment
• Proven success in plant or operations management roles
• Strong financial acumen, including P&L responsibility
• Demonstrated ability to lead teams, drive accountability, and deliver results
• Experience with Lean manufacturing, continuous improvement, and quality systems
• Skilled at operating in fast-paced, evolving environments
• Track record of developing leaders and building high-performing teams
• Hands-on, collaborative leadership style with a strong executive presence
• Bachelor’s degree in Business, Engineering, Supply Chain, or related field preferred
• Lean Six Sigma Green Belt (or similar) certification preferred
• Experience in metal finishing is a plus
  
  
  

We offer the following benefits to All Employees immediately upon hire

• Next-Day Pay Don’t wait for payday; access your daily pay the next day!
• Quarterly Incentive Program Paid based on hours worked and business results
• Paid company holidays
• Shift Differentials for 2nd and 3rd shift
• Employee Assistance Program
• Wellness Program
• On-the-Job Training and Advancement Opportunities
• Employee Recognition and Rewards Program
• Fun Recognition Events and more!
  
  
  

Full-Time Employees (30 hours per week) may participate in the following benefits

• Medical, dental, and vision insurance (Eligibility begins on the 1stof the month, following your start date)
• Paid Time Off 80 Hours earned in your first year
• Access to Garner Incentive or a Health Savings Account up to $3,000 annually
• 401(k) plan with a company match of up to 2% of bi-weekly contribution
• Flexible Spending Accounts
• Company-paid Life and Accidental Death & Dismemberment insurance
• Tuition reimbursement
• Additional benefits for employee purchase life insurance, critical illness, voluntary accident, and accidental death & dismemberment
• LiveHealth Online, virtual doctor visits