Behavioral Health Case Manager Residential

PIONEER CENTER for Human Services Clinical Case Manager (Residential)

Department: Behavioral Health Residential Job Status: Full Time

FLSA Status: Non-Exempt Reports To: Clinical Manager

Grade/Level: 5 Amount of Travel Required: up to 50%

Job Type: Regular Positions Supervised: None

Work Schedule:

M-F, 40 hour work week, 8-hour days, hours vary

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POSITION SUMMARY

The Clinical Case Manager is responsible for carrying out a structured, individualized and closely

supervised living/training experience designed to promote the acquisition of independent living skills,

community resources utilization and self-sufficiency on the part of group home resident.

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ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable

accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help

enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Meet production standards consistent with your role, which is 60%. * Complete all Rule 140 Medicaid documentation concurrently, which is defined by end of shift worked or within 24 hours of service delivery. Trains and Assists Program Techs and Case Managers in appropriate Medicaid Documentation as well Assessments in Electronic Medical Record Systems (EVOLV currently) * Observes assigned program participants' behaviors and interactions, affirming and/or correcting such behaviors accordingly. * Performs activities, including peer engagement, resource development, and socialization activities, in a safe, effective, respectful and healthful manner. Facilitates Groups weekly; including House meetings at Independent Homes * Engage clients in regards to their Integrated Assessment and Treatment Planning and ensures IATPs, LOCUS, and DLA-20 Assessments are completed every six months for clients * Link clients to resources within in the community. * Problem-solve and advocates client issues regarding treatment, appointments, relationships with community, agency and family * Provides coordination of services and make appropriate referrals to collateral providers.

• Establishes and fosters communications and positive interactions among staff, participants, families, and collaterals. * Works collaboratively with staff members on accomplishment of Strategic Objectives and activities and maintains clinical certification. * Working as part of a team of individuals involved in provision of services, willingly and openly shares information with team members. * Performs all other duties as assigned by Clinical Manager

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability & Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Manages own time, priorities, and resources to achieve goals. * Adaptability and Flexibility - Adapts to changing business needs, conditions, and work responsibilities. * Confidentiality - This position requires the ability to maintain strict confidentiality, including, but not limited to financial and agency information pertaining to Pioneer stakeholders. * Decision Making & Judgment - Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. * Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of workplace challenges. Resolves difficult or complicated challenges. Ongoing trainings as necessary for role * Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions. * Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Builds and maintains client and customer satisfaction (internal and external) with the services offered by the agency. * Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables.

SKILLS & ABILITIES

Education:

Bachelor's Degree (four year college or technical school) Required, Field of Study: Human Services. Mental Health Professional Required

Experience:

1 plus years of experience in related position Prior experience working in a social service setting is a plus.

Computer Skills: Microsoft Word, Evolv, Outlook

Certifications & Licenses: Certified Trauma Professional (CTP)

Other Requirements:

Must have and maintain a valid driver's license. Must be able to meet agency driver safety requirement of carrying personal vehicle insurance with the following limits: $50,000 bodily injury, each person $100,000 bodily injury, each accident $50,000 property damage

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands Lift/Carry

Stand F Walk C Sit F Manually Manipulate N Reach Outward N Reach Above Shoulder N Climb N Crawl N Squat or Kneel N Bend N Grasp N Speak C

10 lbs or less F 11-20 lbs N 21-50 lbs N 51-100 lbs N Over 100 lbs N Push/Pull

Other Physical Requirements

• Vision (Near, Distance, Color, Peripheral, Depth) * Sense of Sound - Ability to hear verbal communications * Ability to wear Personal Protective Equipment (PPE) - Universal precautions to prevent infectious disease

WORK ENVIRONMENT

Work may be performed in a variety of settings with varying levels of cleanliness, noise, etc. Frequent

interaction with any stakeholder within the agency (i.e. supervisors, co-workers, clients, general public,

outside agencies, etc.).

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The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

Job Type: Full-time

Pay: $20.50 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $21