Wealth Management Investment Associate

Summary:

This position will be a combination of assisting the Bank’s Wealth Management Department and providing support to the bank lobby staff with customer contact as needed. 

Wealth Management Essential Duties & Responsibilities:

·       Open, review and sort incoming mail and interoffice envelopes.

·       Communicate with other professionals and customers on pending documents.

·       Prepare, send & retain electronic copies of correspondence.

·       Create new files, keep existing files up to date, and image all documents into the electronic system.

·       Complete various forms from fund companies

·       Work with customers to gather information or provide information as needed.

·       Become familiar with and strictly adhere to safekeeping and dual control procedures.

·       Work with Operations staff through our broker company in regard to items needed for accounts and questions.

·       Work with auditors and examiners.

·       Keep file comments up to date in a professional manner.

·       Backup for Financial Advisors with customers:

o   Return calls

o   Gather and relay information

o   Monitor accounts

o   Maintain compliance

·       Help prepare for meetings including updating agendas and assisting with account reviews as needed.

·       Coordinate parts of employee meetings:

o   Set up for the conference including food, drink and getting handouts prepared.

Bank Representative:

·       Greet customers and help direct them to the correct Bank Representative.

·       Answer phones as needed for the bank, answer all calls for the Wealth Management Department

Qualifications:

• Intermediate level computer skills and Microsoft Office experience
• Strong communication and customer service skills
• Attention to detail
• Adaptable

Education/Experience:

• High School Diploma or Equivalent
• Prior experience preferred