What are the responsibilities and job description for the Restaurant Technology Specialist position at Pinthouse?
The Restaurant Technology Specialist at Pinthouse is responsible for keeping pub, brewery, and central operations running seamlessly across all hardware, software, network touchpoints, and guest engagement platforms. Acting as the central hub for store systems support, this role combines technical troubleshooting, system administration, guest feedback management, and hands-on field service across all Pinthouse locations.
Core Areas of Responsibility:
- BoldDesk Ticketing Management
- Menu Database Administration
- Field Service & On-Site Hardware Deployment
- Store Systems & Infrastructure Support
- Guest Engagement Platforms
Prerequisite Skills:
- Hands-on Toast Hardware Troubleshooting
- Network Infrastructure Fundamentals
- Database & Menu Hierarchy Logic
- Help Desk Ticketing Software
- Guest-First Communication
- Restaurant / Hospitality Operational Awareness
- Field Mobility & Hands-On Aptitude
Salary : $60,000