What are the responsibilities and job description for the Account Manager position at PinSource?
Job Overview
PinSource, a division of global niche marketing company, LML, LLC., is currently seeking a motivated, determined, and highly personable individual to join our growing organization.
As an Account Manager, you will be responsible for working with our customers to deliver customized branding solutions suited specifically to client needs. You’ll work day in and day out with corporations, organizations, nonprofits, schools and more. In doing so, you’ll reach out to new and old customers to foster relationships and impart your extensive product knowledge upon them. You’ll also coordinate with our suppliers to ensure product quality, deadlines, and pricing requirements are met.
Successful account managers are self-motivated, disciplined, and independent. Our customers range from small school clubs to multi-million dollar corporations, and thus a successful sales executive can juggle the fast-paced, varied demands of customers and can learn quickly in this ever-changing environment. We pride ourselves on the close-knit atmosphere of our office and our low employee turnover rate. Our most successful employees have found inspiration from one another to find ways to grow their client base into larger, more profitable accounts.
On top if it all, the sky here truly is the limit. With some hard work, our ever-growing range of brands and businesses around the world will afford you the opportunity to do many different things in many different places. We are firm believers in supporting our sales team, and doing our part to ensure each employee reaches his or her goals.
Duties & Responsibilities:
- Grow revenue within the existing account base through account penetration, upselling, and securing renewals and new business
- Drive customer satisfaction and retention through regular, productive account touchpoints
- Identify and close upsell opportunities for additional programs, services, and value-added products within the current customer base
- Lead client onboarding and implementation planning, including presenting content strategy and annual account plans
- Align Pinsource's solutions to each client's business needs, challenges, and technical requirements
- Stay current on new technical applications, products, programs, and services, and apply them proactively when relevant to client needs
- Build and maintain a strong, accurate account pipeline, and own forecasting and business reporting for assigned accounts
- Represent Pinsource's mission and values consistently in every client interaction
- Travel up to 10% to support client relationships
Qualifications:
- A bachelor’s degree with at least two years of B2B or B2C sales experience, or equivalent work experience
- Outstanding project management skills to ensure internal and external timelines are met.
- Excellent communication skills. Writing proficiency, in particular, is critical to this position.
- Microsoft Office and Mac OS X proficiency a must; Filemaker background is a plus.
- Ability to work as part of a team environment.
Additional Benefits:
- Onsite gym
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $50,000 - $70,000