What are the responsibilities and job description for the Patient Care Specialist I - Residential position at Pinnacle Treatment Brand?
Patient Care Specialist
PRN
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of 30,000 patients daily.
We are on a mission to remove all barriers to recovery and transform individual, families, and communities with treatment that works.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As a Patient Care Specialist, you are an active member of the multidisciplinary treatment team, who is directly involved in providing quality care for patients
in a residential addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive and structured environment for patients enrolled in and/or entering residential treatment.
Requirements
- Valid driver’s license
- HS Diploma / GED
- CPR / First Aid
- (6) months’ experience working in a behavioral healthcare setting preferred.
- Basic knowledge of addiction and the recovery process preferred.
Responsibilities:
- Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through
program expectations with empathy, respect, and professionalism. - Promote a trauma-informed, therapeutic environment by maintaining a calm presence, supporting safety plans, conducting safety rounds, and enforcing program rules consistently and respectfully.
- Monitoring for risk indicator while engaging patients in supportive conversations and promptly communicating concerns to the treatment team.
- Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing required documentation.
- Facilitate and monitor patient phone calls, ensuring confidentiality standards and proper documentation in the Electronic Health Record.
- Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments.
- Maintain ongoing, current, and required training for best practice service delivery.
- Perform other duties as assigned.
Benefits:
- 18 days PTO
- 401k with company match
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Join our team. Join our mission.