What are the responsibilities and job description for the Admissions Coordinator position at Pinnacle Treatment Brand?
Admissions Coordinator – Pinnacle Treatment Centers (Roanoke, VA)
Remove Barriers. Empower Recovery. Transform Lives.
Part Time ( Monday - Friday 5:00 pm - 8:00 pm / Saturday 8 am - 1pm )
“From the moment I walked in, the staff made me feel supported and cared for. They helped me start my journey to recovery.”
— Recent Patient Testimonial
About the Role
Pinnacle Treatment Centers is a growing leader in addiction treatment services, touching the lives of more than 35,000 patients daily across the nation. Our mission is simple yet powerful: remove all barriers to recovery and transform individuals, families, and communities with treatment that works.
As an Admissions Coordinator in our Roanoke location, you will be the first point of contact for patients seeking help. You’ll manage intake services, coordinate care planning, and build referral networks—all while ensuring a smooth and compassionate admission process. Your role is critical in helping patients begin their recovery journey.
Why Roanoke, Virginia?
Roanoke offers the perfect blend of scenic beauty and vibrant community life:
- Blue Ridge Mountains: Outdoor recreation like hiking, biking, and breathtaking views.
- Cultural Attractions: Museums, theaters, and a thriving arts scene.
- Welcoming Community: Affordable living and a supportive environment for professionals.
It’s an ideal place to live, work, and make a difference.
Requirements
- Education: High School Diploma or equivalent.
- Experience: Minimum of one (1) year intake/admissions experience, preferably in behavioral healthcare.
- Preferred:
- Undergraduate or graduate degree from an accredited college or university.
- Three (3) years of intake/admissions experience in behavioral healthcare.
Responsibilities
- Coordinate admissions and discharges for all patients.
- Verify benefit eligibility and insurance coverage.
- Assist with Utilization Review and billing issues.
- Collect co-pays, deductibles, and other fees at admission, during treatment, or at discharge.
- Arrange patient payment plans when necessary.
- Serve as a liaison to patients regarding insurance benefits and coverage.
- Schedule and complete admission assessments and required paperwork.
- Attend team meetings and complete all required training on time.
- Perform other duties as assigned.
Benefits
- 18 Days PTO 8 Paid Holidays
- 401(k) with Company Match
- Medical, Dental, Vision, plus Short/Long-Term Disability & Accident Insurance
- STAR LRP Loan Repayment Program
- Discounted Tuition & Scholarships through Capella University
- Company-Sponsored Training & Certification Opportunities
Join Our Team. Join Our Mission.
If you’re ready to help patients take their first step toward recovery, apply today and make a lasting impact in Roanoke, VA.
👉 Be the reason someone chooses recovery today. Apply now!