What are the responsibilities and job description for the Sales Support Trainee position at Pinnacle Tech Group?
Start a career where you'll make a difference every day. Join our team in San Bernardino, CA as a Sales Support Trainee, where you'll get to jumpstart your path in the world of sales and customer success. The Sales Support Trainee position is perfect for someone who enjoys working with people, solving problems, and providing top-notch support to both customers and our sales team.
As a Sales Support Trainee, you'll play a key role in keeping operations smooth and ensuring every customer interaction is a positive one. You'll be part of a motivated and energetic team focused on growth, learning, and delivering outstanding customer service.
Key Responsibilities of the Sales Support Trainee:
- Communicate with customers directly to gather information, schedule follow-ups, and maintain satisfaction
- Provide real-time assistance to the sales team and help manage customer accounts
- Assist with processing orders, tracking shipments, and updating internal databases
- Support ongoing communication efforts and outreach campaigns with customer-focused communication
- Learn company products and services to help troubleshoot and resolve customer questions
- Collaborate with team members to improve the customer experience and support sales initiatives
- Maintain accurate records of all customer interactions and sales activity
- Participate in sales meetings and training to continue developing as a Sales Support Trainee
What We're Looking For:
- Excellent communication and organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong desire to work directly with customers and provide excellent service
- A team player attitude with a proactive mindset
- High school diploma or equivalent required
Perks of Being a Sales Support Trainee:
- Persistent training and mentorship from experienced professionals
- Pathways to advance into full-time sales roles
- Fun, supportive team atmosphere in our San Bernardino, CA office
- Opportunity to build lasting customer relationships and grow your career
- Competitive entry-level compensation and performance incentives
Job Type: Full-time
Pay: $52, $60,000.00 per year
Benefits:
- 401(k)
- Cell phone reimbursement
- Professional development assistance
Work Location: In person
Salary : $60,000