What are the responsibilities and job description for the Office Coordinator position at Pinnacle Rehabilitation Network?
At Pinnacle Rehabilitation Network, we are committed to helping patients achieve their physical therapy goals while providing excellent administrative support behind the scenes. We are seeking a dedicated Office Coordinator to join our team, someone who thrives in a collaborative, detail-oriented, and fast-paced environment.
What We Offer:
- Competitive salary
- Paid time off
- Health, dental, and vision insurance
- 401(k) plan
- Supportive, team-oriented work environment
- Option to work from our Manchester or Plaistow, NH locations
Key Responsibilities:
- Answer and manage phone calls, voicemails, and emails promptly and professionally.
- Coordinate patient intake, registration, and scheduling across multiple locations.
- Verify insurance coverage and prepare Verification of Benefits for appointments.
- Manage referrals and maintain accurate referral tracking
- Review schedules daily, fill openings, and approve online scheduling requests.
- Ensure patient paperwork and electronic registration forms are completed before appointments.
- Maintain detailed patient records and audit trails in practice management system.
Qualifications:
- Strong computer skills and ability to navigate practice management software efficiently
- Excellent attention to detail and organizational skills
- Clear, professional communication and customer service skills
- Team-oriented mindset and problem-solving abilities
- Previous experience in medical office administration or healthcare customer service preferred
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $18 - $19