What are the responsibilities and job description for the Patient Concierge position at Pinnacle Plastic Surgery?
Are you looking for a rewarding career in the field of aesthetics, where you can make a positive difference in the lives of our patients? If so, you may be the perfect fit for our team!
We are a leading plastic surgery, dermatology and medical spa practice, offering a wide range of services and treatments to enhance the beauty and wellness of our clients. We are looking for an energetic, professional and friendly medical receptionist (patient concierge) to join our team and provide exceptional customer service and administrative support.
As a patient concierge, you will be the first point of contact for our patients, both in person and on the phone. You will be responsible for:
- Greeting and welcoming patients with a smile and a positive attitude
- Scheduling appointments and managing appointment calendars
- Checking patients in and out at front desk and scheduling follow-up visits
- Verifying patient insurance, processing insurance authorizations and collecting payments
- Providing information and recommendations for products and services
- Maintaining patient records and accounts
- Ensuring the reception area is clean, organized and inviting
To be successful in this role, you will need:
- Previous experience in sales or customer service, preferably in a medical or spa setting
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and other computer applications
- Ability to multitask, prioritize and work under pressure
- Attention to detail and accuracy
- A passion for aesthetics and patient care
We offer:
- A competitive salary based on experience and skills
- A benefits package including health insurance, paid time off and more
- A supportive and collaborative work environment with opportunities for training and advancement
- A fun and rewarding job where you can help people look and feel their best
If you are interested in joining our team, please send us your resume and a cover letter explaining why you are the ideal candidate for this position. We look forward to hearing from you!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $16 - $20