What are the responsibilities and job description for the Front Desk Representative at Animal Hospital position at Pinnacle Peak Animal Hospital?
Love animals? Pinnacle Peak Animal Hospital in North Scottsdale is looking to hire an upbeat, detail-oriented CSR to join our exceptional team!
The administrative responsibilities include, and are not limited to:
- Providing exceptional client service to our wonderful pet owners in a busy atmosphere
- Welcoming our daily appointments including check in, check out, and meeting the needs of clients
- Handling multiple incoming phone lines, scheduling, and making outbound client calls
- Invoicing, collecting payments, and processing credit cards
- Maintaining documentation in medical software program
Skills and requirements:
- REQUIRED: Shifts are 4 weekdays 11am-7:30pm and every Saturday 8am-1pm, no Sundays.
- Good at multi-tasking and handling tasks under pressure
- Professional communication skills with an enthusiastic, positive attitude
- Great telephone etiquette, multi-line phone experience, and multi-tasking
- Excellent computer skills & grammar
- Must be able to lift 30 pounds
We offer on-the-job training and an amazing benefits package for full-time employees, including:
- Medical, dental and vision insurance
- Vacation time, sick time & holiday pay
- Discounts for your pets
- Uniform scrubs
- 401K plan with company match
TO APPLY FOR THIS POSITION: Please include a personal Cover Letter with your Resume when you apply.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Curbside service option to limit client interaction
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Required)
Work Location: One location